Software Engineer

Posted on: 2006-01-25

2723 Newton’s Crest Circle Snellville, Georgia 30078 Home: (770) 972-3479 / Cell: (404) 245-8043 Email: [email protected] Melissa Babb OBJECTIVE: An ambitious, energetic, and highly motivated individual who is seeking a challenging position that will utilize my talents and skills. In addition, a hard worker who is willing to learn new skills and innovations that will offer room for advancement, personal growth, and enhance current knowledge. TECHNICAL SUMMARY: Microsoft Access; Microsoft SQL Server; Microsoft Excel; Microsoft Word; Microsoft PowerPoint; COBOL; HTML; JavaScript; C/C++; Visual Basic 6.0; ASP.NET, PL/SQL; MS DOS; MS Windows 95, 98, 2000, NT 4.0; FrontPage; Visio; Micro Focus COBOL; Microsoft Visual C++; Borland C++ Builder; Microsoft Visual Studio EDUCATION: 1998 – 2002 DeVry University Alpharetta, Georgia  Bachelor of Science, Computer Information Systems EXPERIENCE: SOFTWARE ENGINEER, John H. Harland, Decatur, Georgia, 2002 – Present  Maintain and enhance existing C programs utilizing a vendor’s data file to create order files that are loaded on a plant’s VAX / VMS system for production of a mass issue of check packages using the current vendor’s data for values.  Convert and format vendor history to be loaded to internal applications such as Mainframe, PC for Windows, or PC SuperLink and a regional printing facility’s VAX / VMS system as history for informational purposes.  Create or modify an existing C program to extract a certain number of month’s worth of customer history data from a printing facilities’ VAX / VMS system and convert to vendor format upon departure of a customer leaving Harland.  Modify an existing C program to convert customer history based upon supplied logic or data.  Run queries; perform database hits of one or more printing facilities’ VAX / VMS system to generate reports for information generally made by a Financial Institution.  Contribute to the creation, maintenance, and support of data conversion utilities for internal use.  Perform analysis on input files and identify and report invalid customer data, data scrubbing, and exception account handling.  Reformat files, modify customer data, and reprocess files due to customer related problems based upon criteria of the project request.  Responsible for the management and distribution of account numbers for New Account Kits and maintenance of a database of over a half million account numbers for SunTrust Bank and Wachovia Bank.  Interact with upper management, plant personnel, sales representatives, client support specialists, and bank representatives to resolve problems/issues and deliver the results by specified dates. CUSTOMER DATA COORDINATOR, John H. Harland, Decatur, GA, 2000 – 2002  Performed technical and specialized work as part of a team delivering the SmarterStarter Check system; a system used to generate new checks for new customers to use prior to receiving their official check order.  Served as the primary contact to external and internal clients for all installation and technical problems.  Provided input on software configurations to provide optimum results to the customer.  Coordinated and conducted training sessions to clients and the installation team.  Established training procedures and provided associated materials and documentation.  Generated monthly spreadsheets of all active clients to an outside vendor for billing purposes.  Identified and analyzed performance issues and suggested changes for improvement. CICS BILLING SPECIALIST, John H. Harland, Decatur, Georgia, 1999 – 2000  Maintained all customers billing and pricing files.  Interpreted billing, production, and contract information into computer system as provided by financial institutions, sales representatives and Account Management personnel.  Entered data into billing and pricing systems and ensured all required reporting documents were completed.  Assisted in resolving Hold Order File rejects and identified methods to keep errors from occurring.