Posted on: 2006-01-24
Danielle Nicole Weagraff 9410 Grove Side Lane Apt. 825 Charlotte NC, 28262 704-264-6363 Education Appalachian State University, Boone, NC May 2005 Bachelor of Science– Business Administration Management major, 3.1 GPA Honors, Awards, Activities -Deans List -Freshman Orientation Leader -Gamma Beta Phi Honor Society -Campus Crusades -Phi Eta Sigma Honor Society -Intramural Sports Related Experience -Western & Southern Financial Group, Charlotte, NC October 2005- present -Self-motivated insurance sales -Managed schedules and meetings -Conducted appointments with clients to obtain financial goals -Help clients recognize need for products -The Vanguard Group, Charlotte, NC June 2005- July 2005 Customer Relations Representative -Discuss investment goals to help customers determine appropriate asset allocation - Help maintain and update customer accounts. -Homeq Servicing Corporation, Wachovia, Boone, NC September 2003– April 2005 Collections Representative -Focus on reducing delinquency and gross losses for credit related products -Suggest methods for resolving short and long term financial problems -Adjust customer accounts while being courteous and responsive to customer concerns -Educate customers on their alternatives and ramifications of their actions -Negotiate satisfactory payment arrangements and obtain commitment to pay -Utilize analytical skills, multiple product knowledge, collections tools, and collection screens to quickly analyze account situations and determine account remedies. -Comprehensive Clinic August 2002- May 2003 Office Assistant Focus on customer and student needs, log entries in files, filing, computer work, answer phones, schedule meetings and appointments Software Capablities -Word -Excel -Access -Powerpoint -Publisher -DOS -Web Development Volunteer Work -Grandfather Mountain Cleanup -Dance-A-Thon for local charities -Mission Trips -Church Work -Youth Camps -March of Dimes -Hands On Charlotte