receptionist

Posted on: 2006-01-21

Nasbah Hill Permanent Address 4217 Inglewood Blvd #305 Los Angeles, CA 90066 (310)572-9107 Email: [email protected] Education California State University, Dominguez Hills, Carson, CA Bachelor of Arts in Psychology, Minor in Communications, May 2005 Experience Office Manager, Shibata Chiropractic 8/05-present Los Angeles, CA Organized and arranged daily appointments and maintained day book for office of 2 doctors. Ordered medicinal supplements and a variety of chiropractic supplies on a monthly basis. Researched and completed cost comparison analysis before purchasing various medical equipment. Utilized QuickBooks to maintain and balance monthly business income; to track and balance patient accounts by creating invoices and processing cash/check/credit card payments. Identified, verified and updated patient’s insurance information to determine the extent of healthcare coverage. Pre-certified patients whose insurance benefits were subject to prior approval. Provided extensive customer service skills to incoming, current and outgoing patients. Waitress, Barista, Coffee Bean & Tea Leaf 6/04-8/04 and 8/03–12/03 Marina del Rey and Westwood, CA Provided sales and cashiering services. Implemented marketing strategies based on visual product placement. Serviced clients based on customer satisfaction surveys and direct responses to marketing strategies. Completed routine store maintenance and stocking services. Responsible for training new employees. Resolved conflicts in high pressure environment. Sales Associate, Robinson’s May Company 6/04-8/04 and 5/02-8/02 and Forever 21, Santa Monica, CA Monitored production to ensure realization of customer specifications. Provided extensive customer service skills in order to respond and resolve customer complaints. Provided sales, cashiering and register control services throughout an 8 hour shift. Interacted with customers by providing advice in the selection of merchandise. Trained and supervised new employees in stocking and inventory. Assistant for Native American Recruitment 9/00-3/03 Secretary for the Student Union Multicultural Center Office of Admission, Michigan State University (MSU) Implemented contact with prospective Michigan State University students. Compiled and supplied prospective students with packets containing information regarding financial aid, student life and various details directly related to MSU. Served as a liaison between the Office of Admissions and incoming students. Scheduled activities and organized calendar of events. Assisted students and faculty with resources used during presentations, meetings or conferences. Volunteer Experience CSUDH Alcohol Awareness Week 2004 CSUDH Athletic events 2003-2004 MSU Thanksgiving Soup Kitchen 2003 MSU Football Game 2003 NAHBS can recycle event 2003 Martin Luther King Volunteer Day 2002 NAISO Halloween kiddie bash 2001 Computer Skills Microsoft Word, Excel, Outlook and Power Point, Adobe Photoshop, HTML editing, QuickBooks Enterprise Solutions 5.0 Proficient with Internet Explorer, Netscape Communicator and AOL browsers and iMac and IBM compatible computers. Typing Speed: 55 wpm, Forward and Reverse 10-key Alphanumeric Data Entry Professional Organizations Former Co-chair of the North American Indian Student Organization, Former Native American Liaison for Native American and Hispanic Business Students, Member of American Indian Science and Engineering Society Academic Scholarships Nihewan Scholarship 2005 Rosa Minoka Hill Scholarship 2001-2005 Michigan State Native American Scholarship 2001- 2003 Winchester Scholarship 2002 Nihewan Technology Scholarship 2001 References Available upon request