Posted on: 2006-01-19
JUDITH L. OBARR • 5661 Azure Bay, Long Beach, CA 90803 • [email protected] • 866.863.6052 primary • 562.597.2837 alternate Qualifications for Executive-Level IT/Project Management Commands a 20-year track record of managing successful, efficient, and profitable initiatives. Displays extensive communication abilities, whether tripling forecasted sales goals, communicating with customers to identify requirements and objectives, or providing exemplary training and support. Leverages expertise in risk assessment, strategic planning, and emerging technologies to execute implementations for Fortune 500 companies. Possesses extensive government and global management experience, having worked for the US Air Force, Disney Stores Intl., Sony Pictures, NSA, IBM Global Services, and a variety of international agencies. Drafted more than 15 professional publications on database systems, data modeling, and UNIX. Speaks fluently in Swedish, Danish, and Norwegian; possesses skills in German, French, and Italian. Areas of expertise include: Global Operations Strategic Planning Process Improvement Financial Management P&L Responsibility Resource Management Technical Implementation Business Development Procedural Documentation NOTABLE ACHIEVEMENTS • Managed the implementation of a global e-mail system for Sony Pictures. Developed plans and secured the resources to implement, integrate, and train personnel in five separate languages. Established an interactive, web-based training program to cost-effectively support operations in remote locations. Ensured efficiency and on-time delivery despite cultural barriers and the use of multiple communication protocols. • Surpassed forecasted revenue goals three years consecutively. Generated $3.4M in sales on a target quota of $2M, $5.6M on a quota of $4M, and $35M in sales with a target quota of $6M. • Evaluated IBM business proposals and plans nationwide to ensure feasibility, safety, accurately defined requirements, and profitability. Held full authority to reject and refine proposals for initiatives worth between $5M and $50M. • Increased sales revenue nearly fourfold within nine months, delivering an organization from $1.5M to $5.75M by forecasting territory profitability, securing contracts with new clients, and applying resources to meet the best opportunities. • Created the Fast Start methodology, implemented by key global organizations, including the NSA, Scandinavian Airlines Systems, the Swedish Department of Defense, Nigerian External Communications, Failure Analysis Associates, and First Interstate Bank. • Generated service contracts worth between three and six times as much as related-product contracts with major clients, including Sony Pictures, Paramount Pictures, and Union Bank of California. • Served as the project executive regarding the point-of-sale and custom kiosk system builds, remodeling, and closures for Disney Stores Intl. Directed all efforts, including construction, cabling, electrical implementation, and build out. PROFESSIONAL PROFILE Management Consultant, SELF-EMPLOYED 2003-Present Communicates with clients to identify project goals and requirements. Develops plans and works with customers to understand risks, ensure that all factors are accounted for, and build strong relationships to guarantee smooth project completion. Monitors progress to meet timetables and expense goals. Worked with Butier Engineering on the San Diego County wastewater construction project. Recruited to direct all management functions during an 18-month transition crisis for a small manufacturing operation. Evaluated all 45 employees, business and manufacturing practices, and the organizational structure. Aligned practices with business goals, establishing improved manufacturing and quality control processes. • Increased customer satisfaction by 70% and repeat business by 95% after establishing new processes to improve manufacturing efficiency and quality. Resume Continues JUDITH L. OBARR • [email protected] • 866.863.6052 primary • 562.597.2837 alternate Page Two PROFESSIONAL PROFILE, CONTINUED Principal Consultant/Subject Matter Expert, IBM GLOBAL SERVICES 1998-2003 Held full P&L responsibility and leadership oversight nationally for project teams responsible for rollouts and related services. Evaluated project plans to mitigate potential risks and improve timetables, requirements, and procedures. Managed integrated project teams in providing systems and services for the ATM/self-service market. Directed service functions for key clients, including Boeing Aerospace, Union Bank of California, and Wellpoint Healthcare Systems. Established new intranet systems to track projects and monitor personnel performance, expediting problem identification and resolution as early in the project as possible and maintaining strong personnel utilization levels. Contributed to the documentation of IBM’s best practices. Promoted from Lotus Development Corporation directly to IBM, then promoted three times internally. • Built strong client relationships, garnering 60% of revenue from recurrent business. Senior Manager, LOTUS DEVELOPMENT CORPORATION 1996-1998 Started-up a consulting practice providing expertise on the highlights, requirements, and capabilities of Lotus Notes products to users. Led a team of 13 consultants and architects dispersed across the Southern California region. Developed project plans, evaluated resource requirements, and managed implementation projects through client satisfaction. Oversaw up to 45 subcontractors to support key initiatives. Requested by both Sony Pictures and Union Bank of California to be the chief services contact. • Generated $2.7M in sales, surpassing a forecasted sales target of $900K. CEO/Principal Consultant, FEMINA INTERNATIONAL INC. 1994-1996 Directed the full lifecycle of two vertical market applications, including developing, marketing, and generating sales for the two innovative products. These applications provided substantial benefits to supply chain and civil engineering management within manufacturing environments. Provided consulting services to IBM MicroElectronics and the Disney Company. Sold the applications and their sales rights to Lotus Development Corporation; recruited to start-up related consulting operations across Southern California. Vice President, COMPUTER CORPORATION OF AMERICA 1989-1994 Managed all North American operations, including managing sales and support for software offerings and professional services. Oversaw 90 employees dispersed across 15 locations. Evaluated personnel as well as regional performance metrics to facilitate a complete turnaround. Substantially improved profitability and productivity for western and southwestern regions. Built relationships with prospective clients; secured the first net new sales in more than three years and developed a profitable relationship with the city of Toronto. Developed and sold product consulting services to support diverse customer initiatives, including Blue Cross/Blue Shield’s Claims Adjudication System, Roadway Express’s GPS tracking system, and a client tracking system for the State of Texas’ Mental Health department. • Increased revenue 300% while reducing costs 400%. Director of Professional Services, TERADATA/SHAREBASE 1986-1989 Developed the capabilities to provide database-consulting services. Established new revenue streams, including training, design, implementation, and support services. Developed and implemented design and support programs for AT&T, NSA, and the US Air Force. • Brought the new consulting practice from start-up to generating 30% net profit and totaling 20% of corporate profits within two years. ACADEMIC AND PROFESSIONAL CREDENTIALS M.B.A., HARVARD SCHOOL OF BUSINESS (In Progress) B.A., Business, LONG BEACH STATE UNIVERSITY Certified Project Executive, PROJECT MANAGEMENT INSTITUTE Certified Developer and Architect, LOTUS DEVELOPMENT CORPORATION