Executive Administrative Assistant

Posted on: 2006-01-18

Maria Shumaker 2508 Shelley Circle #2A Frederick, MD 21702 (240) 599-6620 [email protected] Summary of Qualifications Self-directed, dynamic trainer/teacher with a passionate commitment to student development and the learning process. Skilled in the design and presentation of challenging, enriching, and innovative activities that accommodate the diverse interests and learning styles of students. Strong problem-solving skills and organizational ability. Comprehensive knowledge of PC–based systems with a proven ability to quickly acquire new skills. Education M.A., Secondary Education, Catholic University, Washington, D.C., May 1997 B.A., English Literature, Catholic University, Washington, D.C., May 1989 Professional Experience Adventist HealthCare, Rockville, MD Executive Administrative Assistant October 2004–Present Provide high-level administrative support to Corporate Director of Materiel Management, responsible for procurement for three hospitals and eleven nursing homes. Perform a variety of customer service functions, addressing inquiries of employees and communicating with vendors regarding service orders and issues. Collaborate with Corporate Director and Purchasing Manager to create and maintain departmental policies and procedures. Develop spreadsheets to track projects and goals. Prepare meeting agendas and carefully monitor all action items. Prepare invoices and create presentation materials. St. Jude Catholic School, Rockville, MD Fourth/Fifth Grade Teacher September 2001-June 2004 Collaborated with other teachers to design and implement a challenging child-centered curriculum, integrating all disciplines and modalities. Opened and maintained lines of communication with parents, including orientation, handbooks, web site, and conferences. Co-directed seventh and eighth grade spring play. Assisted in editing of school yearbook. Chevy Chase Bank, Bethesda, MD Trainer October 2000-August 2001 Developed training classes for bank employees on time management, identity theft, and using Microsoft Outlook. Created and revised manuals, integrated sales and service practices/philosophy into operational training, developed learning principles, developed and used training aids, and observing, listening and questioning skills. Lockheed Martin Corporation, Bethesda, MD Administrative Assistant November 1999-October 2000 Communicated with vendors and clients to coordinate meetings and deliveries and documented purchasing procedures, streamlined work processes, created purchase orders, and processed invoices. Thomson Financial, Rockville, MD June 1997 – November 1999 Training and Documentation Specialist, January 1999 – November 1999 Help Desk Coordinator, June 1997 – January 1999 Promoted to trainer. Documented policies and procedures for PC Support, Network, and Data Services groups and presented New Employee Technical Orientation and Outlook e-mail classes to new employees. Created user manuals for New Employee Technical Orientation, Outlook, RightFax, and Remote Access and redesigned Intranet site to be used as informational tool for user community. Answered, evaluated, and prioritized requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. DeMatha High School, Hyattsville, MD Student Teacher January 1997 – May 1997 Assumed all responsibilities of regular classroom English teacher, teaching six multi-level classes and incorporating multi-cultural and cooperative learning strategies into lessons. Manor Montessori, Potomac, MD and Franklin Montessori, Gaithersburg, MD Assistant Preschool Teacher September 1994 – May 1996 Worked as preschool assistant in two Montessori schools while earning my M.A. The Montgomery County Sentinel, Gaithersburg, MD July 1999 – July 1993 Circulation Manager, July 1992 – July 1993 Part-time Production Assistant, July 1992 – July 1993 Accounts Receivable Representative, October 1990 – July 1992 Account Executive, July 1990 – October 1990 Supervised delivery staff of fifteen drivers, expanded distribution sites and implemented strategies for renewal and new subscriber efforts. Created and sold display advertisements and edited copy. Performed routine accounting procedures, collected revenue by contacting delinquent accounts. Computer Skills Access, Basic PeopleSoft (Materials Management), Excel, FrontPage, GroupWise, Outlook, PowerPoint, Visio, and Word.