Production Control Analyst

Posted on: 2006-01-11

BYRON S. WALCOTT 500 Tammany Pointe Alpharetta Georgia 30004 (770) 442-1140 cell: (404) 935-1005 [email protected] SUMMARY Business Recovery Specialist experienced at getting customers’ systems up and running after a disaster. Track record of reducing cost to the customer and possible fines for IBM in compliance with the customer’s Service Level Agreements. Experienced in a production and test environment running batch jobs using CA-7 , CONTROL-M and ZEKE software. PROFESSIONAL EXPERIENCE ADVANCE AUTO PARTS, Alpharetta, GA October 2002 – Retail Counterman § Greet customers with smile as they enter store § Ask how you can help § Determine the customer needs by listening to them § Offer suggestions - offer to go with them to where the part is § Put away stock /update inventory § Initiate planograms § Train new counter persons SPHERION TECHNOLOGY, Alpharetta, GA May 2005 – Sept. 2005 Production Control Analyst § Act as liaison with peers in introducing new scheduling package § Monitor system consoles for various accounts § Correct and restart failed jobs § Verify all change controls are accurate and deployable § Resolve and/or escalate issues that occur § Refresh and IPL system as required IBM GLOBAL SERVICES, Alpharetta, GA April 1998 – August 2004 Production Control/ Operations Analyst § Monitor system consoles for various accounts § Attended several Disaster Recoveries/ Business Recovery Tests § Resolve and/or escalate issues that occur § Correct and restart failed jobs § Monitor the job queues and ensure that schedules run according to plan § Refresh IPL system as required § Verify all change controls are accurate and deployable § Establish communication with various departments to enact problem resolution and prevention GENERAL ELECTRIC CORPORATION, Alpharetta, GA April 1995 – March 1998 Computer Operator § Monitor system consoles for various accounts § Resolve and/or escalate issues that occur § Refresh IPL systems as required § Verify all change controls are accurate and deployable § Assist Production Control staff in meeting all service level agreements SEIKO CORPORATION OF AMERICA, Mahwah, NJ July 1988 - March 1995 Computer Operator § Use OS/JCL and utilities to execute JCL overrides, job restarts and space problems § Operate AS/400 to monitor batch jobs, lines and devices § Monitor and adjust CICS regions via TMON/CICS § Assist in DOS to MVS conversion § Assist end users with hardware/software issues § Control input/output and all RJE via JES2 commands § IPL system as required EDUCATION Computer Programming and Business, Rockland Community College, Sept. 1993 - March 1995 Computer Operations, Computer Learning Center, Sept. 1984 - March 1985 SOFTWARE SKILLS MVS/ESA/XA, OS/JCL & Utilities, VSAM, TSO/SDSF, ISPF, CA-7, CONTROL-M, VTAM, POWER/VSE, OS/MVS/XA, CICS, JES2, FDR, TMON, ADABAS, VPS, OMEGAMON, AUTOMATE, MIM/MIA, Microsoft Office, Windows 2000/ME/XP,ZEKE.