General Manager

Posted on: 2006-01-11

SALES EXCUTIVE 15 years retail management * Client development * Special events coordinator Experienced and results-driven Sales manager with 23 years of proven leadership in business development, sales/management, and analysis within high luxury goods market. Background in vision/goal development, client development, strategic relationship identification, problem solving, team building, and crisis management. Strong communication and interpersonal skills with superior training and coaching skills. Management strengths: • $1 million annual sales in luxury goods market • Experienced public speaker • Strategic planning • Exceptional client retention • Analytical and thorough • Strong knowledge of Microsoft Word, Microsoft Excel, Microsoft Power Point • Bilingual English/ French • Strive to exceed customer expectations at every opportunity OBJECTIVE: To provide a targeted, creative and unique approach in order to increase sales and client loyalty. PROFESSIONAL EXPERIENCE Manfredi Jewels 2005-2006 Luxury watch and jewelry boutique. • Specializing in high end watches, Piaget, Breguet, Harry Winston... • Assist clients in selection of diamond and precious gem jewelry and settings. @ HOME Design Center 2004-2005 Premier outdoor furnishings retailer specializing in outdoor entertainment and patio design project management. General Manager Recruited to develop a consultative staff to ensure sales quota of $3.7 Million was met. • Provided strategic and tactical leadership to sales force in three locations. • Established ongoing training and client development programs. • Created a three tiered bonus incentive program to reward top producers. • Developed online POS database to ensure all pertinent client and product information are available. • Reported to buying and merchandising team any pertinent evaluation based on client reception of product and services. • Oversaw all aspects of store maintenance and improvement. Kids Supply Co. 2002-2004 Upscale children’s interior design and furniture studio. Store Manager Recruited to start up new Westport, CT location. • Designed new product for existing children’s furniture line. • Established new protocol to ensure correct delivery and installation of projects. • Assisted clients in selection of furniture, accessories and bedding. Mitchells of Westport 1996-2001 Luxury clothing and jewelry retailer Sales Consultant • Escada Designer Specialist responsible for events planning seasonal product assortment for Mitchell’s and Richard’s stores. • Personal wardrobe consultant to top CEO’s and business owners. • Achieved award for highest percentage (67%) of repeat business through Mitchell’s client accumulation program. Education Associate degree –NCC graduated with top honors 2004