Clerical Support

Posted on: 2006-01-11

Sabrina Daniels 2 Goodson Drive, Apt 201 Houston, TX 77060 (281) 272-2011 or 504-554-1176 EXPERIENCE Jan-2005 – Oct 2005 New Orleans Public Schools New Orleans, LA Child Nutrition Department Accounts Payable Clerk II Duties: Preparing incoming bills for about 100 schools in the New Orleans Public School system. Bills usually done for food and supplies for the school cafeterias. Checking the progress of checks to be sent to vendors. Calling vendors to make corrections on bills for proper processing. Dec 2002 – Jan 2005 Ochsner Clinic Foundation New Orleans, LA Lakeview Family Practice Patient Service Associate I Duties: Performing all aspects of the clerical side of health care to patients/customers. Demonstrates effective registration techniques, as well as money collection and balancing. Effectively schedules patient appointments, screening calls and answer phone lines within two rings. Reschedules and appropriately performs patient check out. Efficiently files patient records in record room. Sets up patient charts and sufficiently performs work room duties. Providing training to new employees on the Mainframe system, registration process and telephone techniques. Former position as the Referral Coordinator. Requesting authorizations through insurance companies and scheduling special appointments for all Lakeview Physicians. Oct 2001 – Dec 2002 Ochsner Clinic Foundation New Orleans, LA Infectious Disease Patient Service Associate I Duties: Schedule patient appointments; maintain files; keep patient information in the system. Assisting nurses by faxing prescriptions to pharmacies. Contacting patients or other offices to verify studies or to reschedule appointments if a problem occurs. Adding referrals for specialty appointments to the system. Receiving, sending and distributing mail and charts. Answering multiple phone lines, calling up charts through the computer system, assisting with last minute cancellations and check sheets: making sure the needs of the Staff is met. Feb 2000 – Oct 2001 Ochsner Clinic Foundation New Orleans, LA Echo Stress Lab Office Assistant Duties: Data entry on a daily basis; Schedule patient appointments, both Hospital and Clinic. Finalize, verify and report patient test results. Maintain files, reports, copies and keep telephone numbers up to date; As well as codes and patient information in the system. Preparing charges for payment. Giving verbal results or faxing reports to doctors or nurses regarding the patients study. Scheduling and booking appointments. Contacting patients or other offices to verify studies or to reschedule if a problem occurs. Receiving and sending mail. Faxing, answering multiple lines and creating numerous spreadsheets. Preparing the schedule for the next day for the main clinic and the Mobile Unit. Arranging transportation for patients and making sure their needs or met, as well the Staff. Aug 1998 – Jan 2000 William B. Coleman Co. New Orleans, LA Warehouse Shipping/Office Clerk Duties: Data Entry, typing, filing, calculating time cards on a weekly basis. Receiving, entering, allocating and completing orders. Using a PC/10 key calculator. Stocking, picking, packing, shipping and receiving merchandise. Lifting boxes up to 60lbs. Process bills and credits. Daily use of various computer programs and systems. Arranging pick-ups with Airlines and various shipping companies. Taking monthly inventory of the merchandise. Assisting the Warehouse Manager or Office Personnel with any task at hand. Feb 1998 – June 1998 Kelly Temporary Service New Orleans, LA Assignment: William B. Coleman Co. Data Entry Clerk Duties: Typing; filing; receiving, entering, allocating and completing orders; Using a PC/10 key calculator; Assist in whatever capacity or duties my supervisor assigns to me. Mar 1997 – Oct 1997 Hibernia National Bank New Orleans, LA Retail, Bank Teller Duties: Handling large volumes of cash daily and machinery; customer contact environment; good understanding of customer service techniques; handling of documents used in processing banking transactions; using a PC/10 key calculator. New Orleans Public Schools Casual (Temporary) Pool New Orleans, LA Oct 1997 – Dec 1997 Assignment: Child Nutrition Dept Data Entry Clerk Duties: Typing; filing; research and verification of applicants and requisitions; browsing and sorting applications; handling incoming and outgoing mail; assist with payroll; confirm validated of incoming checks for payment; accept and log checks for items; keep track of incoming outgoing items; answering telephones, handling whatever office duties my supervisor assigns to me. Jan 1997 – Mar 1997 Assignment: Warehouse Data Control Clerk Duties: Typing; filing; research and verification of requisitions; incoming and outgoing mail; assist with payroll; confirm validated of incoming checks for payment; accept and log checks for items; keep track of incoming and outgoing items; answering telephones; handling any office duties my supervisor assigns to me. Aug 1996 – Dec 1996 Assignment: Child Nutrition Dept Data Entry Clerk Duties: Typing; filing; research and verification of applicants; browsing and sorting applications; assist with payroll; answering telephones; making photocopies; running errands; handling any office duties my supervisor assigns to me. EDUCATION 1995 – 1996 Bryman Technical College New Orleans, LA Medical Assistant Graduated on the Honor Roll with 97% Excellent attendance and teamwork. Completed externship at Tulane University Hospital and Clinic, in the Orthopedic Department. Training: Venipuncture; Injections; Multi Media First Aid; CPR certified; Sterile Techniques; Blood Pressure and vital signs. Along with various medical office duty techniques. 1993 – 1995 John F. Kennedy High School New Orleans, LA General Studies Maintained and graduated with a 3.50GPA. Member of the LEAP and Science Club. Assigned head rank of the Army JROTC (Junior Reserve Officer Training Corps) Computer science classes and hands on training in Charity Hospital through the Health Careers Center Program for High School Students. Selected for the “Who’s Who among High School Students in America” WORK SKILLS Insurance Billing (ICD-9 and CPT – Medical Coding Systems) and Collections; Filing; Accurate balancing of money daily; 10 key by touch, touch type 50-60wpm; Data Entry; Answering Phones; Appointment Scheduling; Payroll Assistance, Patient Charting; Telephone Techniques. Banking Transaction Procedures. Medical Terminology; COMPUTER SKILLS Provided training for the Mainframe system and CVIS for Windows designed for Ochsner Clinic; Proficient in Internet Explorer, Microsoft Windows Programs such as Microsoft Word, Excel, Access and GroupWise. Word Perfect 2000, ACT 4.0, WinFax Pro 4.0, MAS 90 for Windows designed for Wm. B. Coleman Co. and Various Shipping Systems. Accounting programs specifically designed for the New Orleans Public School Board. REFERENCES Phyllis Leone NO Public Schools . Child Nutrition Dept Financial Accountant IV 504-942-3443 Ext 114 Ginger Guastella William B. Coleman Co Distribution Center Office Manager 504-822-4000 ext. 108 Shelly Darwin Ochsner Clinic Foundation Echo Stress Lab & EKG Dept Echo Stress Lab Lead 504-842-4050 Piper Volpi, RN Ochsner Clinic Foundation Lakeview Family Practice Clinic Manager 504-846-9646 ext 69691