Receptionist/Switchboard Operator

Posted on: 2006-01-10

MELINDA S. WALDEN-THOMPSON RESUME Fallstaff Manor Apartments, 3003 Romaric Court, Apt F, Baltimore, MD 2120 9 (410) 764-6681-Message [email protected] Career Objective: To secure a permanent full-time position-with your company that offers stability and maybe benefits. I am seeking the opportunity to utilize my training & skills to the benefit of my employer. Education Background July, 1996 - July, 1996 Baltimore City Community College High School Diploma (GED) May, 2002 - June, 2002 Woodstock Training Academy Correctional Officer Certification July, 2004 - February, 2006 Tesst College of Technology Networking (AA Degree) Employment Background Nationwide Auto World, Timonium, MD Position: Receptionist/Tag & Title Clerk Dates: November, 2005-Present Duties: Answered multi-line phones transfer incoming calls, data entry of tag & tiles for new cars and other clerical duties-Permanent Genco/Sears Distribution Center, Columbia, MD Position: Shipping &Receiving Clerk/Administrative Assistant Dates: June, 2003-November, 2004 Duties: Answer multi-line phones data entry, administrative assistant, help supervise teammates, worked in Microsoft-Word. Excel, Access and PowerPoint, etc.-Permanent Neighbor Care Infusion & Home Medical Equipment Services, Annapolis Junction, MD Position: Medical Switchboard Operator Dates: April, 2003-April, 2003 Duties: Answer multi-line phones, sort & distribute incoming & outgoing mail, and other duties-Temp State of MD-DPSCS-MD Correctional institution for Women, Jessup, MD Position: Correctional Officer Dates: June, 2002-November, 2003 Duties: Answer phones; supervise over 120 inmates, greeted visitors, and other duties-Permanent State of MD-DPSCS-Information Technology Communications Division, Baltimore, MD Position: Data Entry Operator Dates: May, 2001-May, 2003 Duties: Answer phones; data entry fingerprint cards in CJIS and other duties-Permanent CF BC & BS of MD, GBMC, John Hopkins Hospital, Dr. Blakely Dental Office, Baltimore, MD Position: Medical/Dental Receptionist Dates: Different Dates Duties: Answer multi-line phones, billing, filing, typing, and other duties-Temporary/Permanent The Yost Legal Group &: Calvert Title, Baltimore, MD Position: Legal Secretary Dates: March. 1998-December, 1998 Duties: Answer phones, greeted visitors & clients on phone and in person and other duties-Temporary Absolutely Perfect Unisex Hair Salon, Randallstown, MD (410) N/A Position: Salon Receptionist/Assistant Manager Dates: June, 1991-March, 2000 Duties: Answer multi-line phones, set appointment's for 10 beauticians, 2 manicurists & 4 barbers, ordered supplies, hired & terminated employees, worked in Word & Excel, etc.-Permanent Annapolis Marriott Waterfront Hotel, Annapolis, MD Position: Front Desk Agent/PBX Operator Dates: March, 1993-February, 1998 Duties: Answer phones (switchboard), worked in Excel and Word, front desk registration-Permanent Loomis Fargo ATM Company, Columbia, MD Position: Dispatching Supervisor/Customer Service Rep. Dates: September, 1990-March, 1993 Duties: Dispatch calls to tech to fix ATM machines nationwide, supervise over 50+ employees, work inbound/outbound call center, etc.- Permanent