Project Manager

Posted on: 2006-01-10

Donna R. Robertson 2411 Addison Lane Alpharetta, GA 30005 (770) 663-4960 Top-performing Marketing and Project Management expert with 15+ years experience in Product Management, Business Development, Project Management and driving revenue & growth through marketing. Expertise creating and implementing global marketing strategy and developing tactical business plans that link the organization’s resources with the goals and objectives of the strategy. E X P E R I E N C E Marketing / Product Management / Business Development Product Line Manager: Control Circuit Components Responsible for Sensors, Pushbuttons, Safety Products P & L • Increased sales 20% over a 12-month period • Developed Business Plans for all Product groups including growth & cost reduction strategies • Identified & implemented departmental process improvements resulting in 30% productivity improvement • Led US/German Joint Product Planning Teams Product Marketing Manager: Sensors Responsible for Launching Sensor Line in US including P & L responsibility • Created and Implemented Business Plan for Sensor line including Growth and Cost Reductions strategies • Determined Product Mix which included product manufactured by Siemens & Brand Label products • Negotiated Pricing and conditions with Suppliers • Developed Sales Tools including Catalog, Brochures, Presentations, Demo Kits, and Training Lead Product Specialist Responsible for Photoelectric & Proximity P & L • Developed and implemented strategy for Photoelectric & Proximity Sensor Line • Led process for New Product Development Sr. Business Development Specialist, Package Distribution Responsible global growth, strategy development and deployment • Led model cross-functional Strategic Initiative Team in Package Distribution Market • Organized systematic and structured approach to Customer Needs Identification driving two major new product development efforts • Managed multi-location selling effort at 45 target OEMs in US and Europe • Developed marketing plans for two strategic market segment initiatives • Led cross-functional team generating 15% annual growth rate Customer Support Director, Order Management Responsible for Leading the Order Management Process within the Supply Chain Management Organization • Leader for Order Management Process responsible for creation of Service & Support Strategy for Division • Established internal & external key performance indicators for Order Management resulting in 10% increase in customer satisfaction • Identified & implemented process improvements across the Supply Chain team resulting in efficiency gains of 20% • Leader in introducing SCOR model and TOP+ Quality initiatives to business division Manager, Physical Distribution & Customer Response Team Responsible for Distribution Center, Technical Support, Customer Service & Pricing Administration • Led the process to create a “World Class Customer Applications & Product Support” team • Implemented $1.5 million cost reduction in Distribution Center • Established and coached Return Goods Improvement team resulting in 20% reduction in product returns Project Management Project Manager and Team Lead for $60+ million dollar Information Technology Implementation, SAP Responsible for design of the To-Be company business processes for Repair, Refurbishment and Field Service • Led team in developing processes for Repair, Refurbishment and Fields Sales for implementation, including development of contract management • Developed test scripts for three end user integration tests • Assisted end users in testing and resolved all issues • Teamed with other Concert Team members to teach and facilitate End User training classes • Led Customer Service team members in Go-Live preparation and execution Responsible for managing activities of Concert Project Team • Planned, organized and implemented multiple Go-Lives • Directed, instructed and coached team members • Ensured timely issue resolution and appropriate issue escalation • Implemented project guidelines and polices for Concert Team Responsible for design of the To-Be company business processes for Sales & Distribution • Developed and led project plan for Sales & Distribution Team • Key liaison between the project and process owners for process development and issue resolution • Led Sales and Distribution team through the Pre-Implementation and Implementation phases of the project. Included process development, testing and training of Order Management and Distribution module Training, OpEx Information Technology Implementation, SAP Responsible for global training plan and implementation • Responsible to create and manage centralized global OpEx training database, training material, and responsible for the tools used to create and store these • Manage and support the implementation of site training at the go-live site • Manage the Super User training process • Ensure Team Training SOP is adhered to. Track OpEx team training requirements, source trainer resources E m p l o y m e n t H i s t o r y CIBA Vision Corporation Training, OpEx Information Technology Implementation, SAP (2005) Siemens Energy & Automation, Inc. Project Manager and Team Lead, Information Technology SAP (2002 - 2005) Director, Order Management (2001 – 02) Manager, Physical Distribution & Customer Response Team (2000- 01) Product Line Manager: Control Circuit Components (1999- 00) Product Marketing Manager: Sensors (1998- 99) Honeywell, Inc. - Sensing & Control Lead Product Specialist (1996- 98) Sr. Business Development Specialist, Package Distribution (1992-96) Business Development Specialist/Product Specialist/Sales (1989-92) Sathers Inc., Product Development Specialist (1986-89) Open Door Student Exchange, Midwest Regional Manager (1984-85) Citibank, Account Representative (1983-84) E D U C A T I O N Northern Illinois University, DeKalb, Illinois MBA, Executive Program with marketing emphasis University of Illinois, Urbana, Illinois BA, Economics Siemens Advanced Management Program, Duke University Highland Leadership Institute, Freeport, IL Leading from Within Honeywell, Phoenix, AZ O T H E R Goal focused with high energy. Drives for results by providing vision, leadership, fostering teamwork, using sound judgment, and demonstrating adaptability.