customer service rep

Posted on: 2006-01-05

2009 E Young St Home: (918) 428-1780 Tulsa, Ok 74110 Cell: (918) 809-1739 Ashley Mclaurin Work Experience 10/2004-10/2005 West CommunicationsTulsa, OK Customer Service Representative • Answer questions and resolve issues • Provide great customer service and make sure customer was happy • Receive and process incoming phone calls; which include obtaining, entering, and verifying customer information 01/2003-10/2004 Sears Tulsa, OK Cashier/Customer service rep • Provided customer service and answered questions • Made sure customer’s check-out was fast and efficient • Made sure customer found everything they needed 06/2002-08/2002 TCIM Services Tulsa, OK Telemarketer • Presented products to the customers in a courteous, professional and effective manner. Education 01/2004- Tulsa Community College Tulsa, OK • Full-time student • Major is Secondary Education Qualifications: Knowledge of computer keyboard and mouse, good telephone communication skills, dependable and punctual, and like helping people Computer Skills: Microsoft Word, PowerPoint and basic knowledge of Excel