Enterprise Corporate Account Manager

Posted on: 2006-01-03

Joan Ann Reda 1645 N. Oak Park Avenue Chicago, IL 60707 Home: (773) 745-8875 [email protected] Wireless (847-212-81-07 SALES PROFESSIONAL High energy professional with a ‘go-getter’ attitude who has repeatedly won over customers and landed sales at unprecedented levels – closed a $200,000 contract within first three months in wireless services field. Recipient of several sales awards at AT&T for exceptional results and highly trusted by Fortune 1000 business partners. Proven ability to assess client needs and offer solutions combined with solid problem solving skills. ENDORSEMENT: “Joan rapidly understood what she needed to do to be successful, and penetrated several of her accounts to such a level that they want her to manage their account exclusively… She truly sets an example of a professional sales person.” Manager, AT&T PROFESSIONAL EXPERIENCE AT&T WIRELESS, Chicago, IL 2001 – 2005 Enterprise Corporate Account Manager (2003 – 2005) Made presentations to contracted Fortune 1000 customers such as IBM, Tyco, Siemens and Morgan Stanley on voice and data solutions. Uncover needs of internal groups, and educate them on new services, upgrades and migrations. Take client orders, coordinate services with technicians and follow up to ensure connectivity. · Consistently exceed quotas - closed 2003 by 19% over goal and 2004 by 23% by targeting presentations to all organizational levels from CEOs to telecommunication and IT professionals. · Requested to service high profile accounts for demonstrated ability to solve customer issues. Enterprise Account Executive (2001 -2002) Sold to C Level Executives at large corporations. Presented voice and data solutions utilizing a comprehensive needs based analysis approach. · Promoted to an EAE within 10 Months of being hired as an AE. · Met and exceeded quota every month on a 150% increase in quota. · Finished the Year at 112% of quota. Account Executive (2001) Initially hired to cold call on small and medium sized businesses within an assigned territory. Later serviced 100 accounts to solicit new business and up-sell services. Collaborated with account teams on contracts for customers. · Promoted within first ten months for beating sales goals and selected as 1 out of 26 for newly created position. · Landed a $200,000 deal within three months by convincing a customer of the benefits of retaining only one wireless services carrier and earned a Special Achievement Award for New Business. STUDIO SPECIALTIES/SUPERIOR FOMEBORDS, Chicago, IL 1996 – 2001 Outside Sales Representative Called on clients including printers, die-cutters and advertising agencies, vended to point-of-purchase (POP) customers. Built relationships with large accounts nationwide and expanded product use by attending trade shows. · Outperformed sales quota of $20,000 monthly by bringing in $95,000 as sole sales person for a small company. · Brokered $30,000 sales monthly to an industry leader and wholesaled products to a national account that were instrumental in the company’s recognition and growth in the market. TERRI LAINE ENTERPRISES, Bensenville, IL 1984 – 1996 Sales Manager/Operations Manager (1993 – 1996) Sales Representative (1982 – 1993) Oversaw internal production staff of nine, managed inventories and took client orders. Managed accounts receivable and retained all outside sales responsibilities. Personally crafted custom frames and artwork components for clientele. · Grew monthly sales from $6,000 to $285,000 during career of 12 years. · Landed Merrill Chase Gallery as a major client by customizing products and services accordingly. · Expanded market presence by offering specialized mirrors to the home industry. PROFESSIONAL TRAINING Computer Skills: MS Word, Excel, and Power Point Certifications: Cingular 1,2,3, Spin Selling, CDA Training Professional Presentation Skills, Wireless Account Selling, Technical Selling Skills and Target Account Selling