Posted on: 2006-01-03
Work History 02/01/03 to Present Washington Mutual Bank 20001 Prairie St Chatsworth CA 91311 Consumer Direct: Duties included, • Scheduled appointments to close loans • Basic Sales Skills • Demonstrated proficiency in meeting timely objectives • Specialist ability to adapt and respond appropriately to evolving work demands. • Proven ability to problem solving and took appropriate action. • Proficient knowledge of standard office equipment including PC skills. • Qualify general contractors for special projects. Essential Functions: Review, analyzes and determine the acceptability of consumer/custom construction loans and processes according to established standards. Requests the necessary supporting documentation to complete the loan process. Provide customer service by phone, mail and email. Ensure that policies and procedures are adhered to as outlined in the Operations Policies and Procedures Manual. Contributes in the ongoing development of the loan operations department to maintain/improve the quality level. Custom Construction: Builder Review Underwriter: Duties include, • Responsible for reviewing the loan application package for completeness and accuracy, Verify and validate supporting income, asset and liability documentation to verify automated decision. • These duties include calculating income, funds to close; reviewing and verifying credit report and other income and liabilities. Will also sign off on loan conditions, analyze title report, purchase contract and escrow instructions, identifies potentially fraudulent information, performs verbal verification of employment. 06/04/01 to 01/05/03 AIS-Government Training 600 Naches Ave SW Suite 100 Renton, WA 98055 (425) 738-5151 TSA/OJT Assessor: Duties included training airport personnel • 100% checked bag screening • Baggage control • sampling requirements • Closed bag searches • Open bag limited searches • Sampling the bag interior • Sampling electronic items • Full open bag search • Alarm resolution procedures EDS/ETD • TSA customer service requirements • TSA protocol TSA overall security process Hardware and Software experience: In Vision CTX 2500/5500: CTX 9000: 3DX-6000 (L-3). Baringer Ion scan 400A & B explosive detector: Ion track, Itemiser-W explosive detector: Thermo detection EGIS II. 01/03/00 to 04/15/01 E4m Solutions 21201 Victory Blvd. Canoga Park, CA 92303 (818) 992-4028 Technical Support Analyst: Duties: • Provided PC technical support to end users • Installed, upgraded and performed routine maintenance. Handled between 50-75 calls each day. • Assisted users in the use of software applications. • Performed data input as well as maintained configuration, maintenance, inventory and licensing records. • Responsible for work process workflow. • Performed backups of data as well as performed various computer system operator duties on the AS/400. • Traveled from state to state installing the Create!print software application. 12/01/97-11/15/99 Meridian Health Care Management 21045 Califa St. Woodland Hills CA (818) 673-1900 Education: • Senior Loan Coordinator • Custom Construction for Production • Program Product & Pricing • Appraisal Services • Title Insurance • Flood Insurance • Hazard Insurance • Mortgage Insurance • Credit Reports Computer Proficiency IBM System AS/400 operations. Internet functions. Experienced in MS Office products that includes Word and Excel. Salary history ranged between $35,000 & $40,000 yr.