Test Lead

Posted on: 2006-01-02

Julienne Bollerud 7453 Old Redmond Rd. Redmond, WA 98052 [email protected] (425) 885-6483 FORENSIC AND FINANCIAL ACCOUNTANT – FRAUD INTERESTS • Analytical & Investigative Skills • Database Administration & Development • High Productivity • Team Player • Data Extraction & Mining • MS Software Proficiencies • Writing & Interpersonal Skills Accomplished professional with broad business, accounting and software industry experience strengthening the ability to detect, deter and prosecute fraud. EDUCATION AND TRAINING • Bachelor of Science, June 2005, Central Washington University. Accounting with Law and Justice minor. GPA 3.9 out of 4.0. Eligible for CPA exam. Eligible for CFE exam. • MBA with Honors, June 2000, City University. Technology Management. GPA 3.9 out of 4.0. • Bachelor of Arts with High Honors, May 1991, University of Notre Dame. Computer Applications and Industrial Psychology. GPA 3.4 out of 4.0. • Specialized Fraud Training: ACFE/WSCPA Fraud Conference, 2004. AARP, Washington State Attorney General Fraud Fighter Seminar, 2005. Fraud Examination and Seminar in Professional Accountancy – Fraud and Ethics, Central Washington University, 2004-05. How to Prevent and Detect Fraud, WSCPA CPE training, 2005. Member of WSCPA Subcommittee commenting on AICPA’s Discussion Memorandum: “Forensic Services, Audits, and Corporate Governance: Bridging the Gap”. EXPERIENCE Microsoft Corporation (1995-2003) Test Lead, Visual Studio Product, August, 1999 – January 2003 Managed multiple US and International releases of Visual Studio .NET Core Group products. • Supervised multiple testing schedules with changing deadlines and priorities ensuring compatibility of Visual Studio components with releases of related Microsoft software, i.e., SQL, IE and operating systems in all languages. • Coordinated testing for releases of Visual SourceSafe, Visual Studio Analyzer and Visual Component Manager, including six final releases, quick fixes and service packs. • Presented recommendations of product enhancements to three levels of management outlining fixes for implementation while in lock down mode and during special test passes. • Hired and supervised two contract employees and one full time employee. • Oversaw testing of first tier international versions of products included in Visual Studio .NET. • Coordinated second tier international version tests with Japanese and European subsidiaries. • Presented Visual SourceSafe during reorganization to ensure understanding of group goals. Program Manager, InterPress Product, August 1998 – August 1999 Improved internal customer support for MS products including Expedia, Encarta and Carpoint. • Performed system analysis of customer’s processes to determine technical solutions. • Tested product, recommended and tested changes. • Designed classes for MSTE training offering. Julienne Bollerud [email protected] 7453 Old Redmond Rd. Redmond, WA 98052 (425) 885-6483 Software Test Engineer, Visual SourceSafe Product, December 1996 – August 1998 Performed dual roles of product manager and test engineer during the release of Visual SourceSafe, Microsoft’s number one selling document security system. • Improved cross-functional communication between product and support groups. • Documented bug incident data in RAID database, including steps to reproduce, actual results, expected results, recommendations and other surrounding data which might be pertinent. • Spearheaded the resolution of multiple technical and organizational issues during the conversion of the Help system from WinHelp to HTML help. • Liaison to management to determine fixes to be implemented in lock down mode. • Trainer for MSTE on Visual SourceSafe product. Support Engineer, SourceSafe and FoxPro Products, April 1995 - November 1996 Increased customer satisfaction by providing exceptional primary and escalation support to customers and strategic partners. Mentored and trained FoxPro developers and SourceSafe users. • Documented details of support incidents including customer information, system specifications, software behaviors observed, solutions attempted and final resolutions. • Provided technical information supporting a cross-platform environment. • Created support articles, downloadable files and web pages for customers. University of Notre Dame (1991-1995) Systems Coordinator Improved the effectiveness and efficiency of the communications, payroll and inventory systems. Provided training and support during the implementation of improved technologies. • Provided software and hardware support for Novell Netware network including procurement decisions, installation, training, inventory management, maintenance and troubleshooting. • Directed installation, training, customization, parallel testing, and final conversion of electronic payroll system including the interface with the campus mainframe system. • Trained university staff at computer center on DOS, MS Word and MS Excel. • Persuaded Food Services (non-technical department), to adopt emerging technologies of Gopher and E-mail which increased visibility of services and improved communications between the approximately 80 employees. PROFESSIONAL ORGANIZATIONS/ACTIVITIES/VOLUNTEER WORK • Volunteer Case Worker: FAST (Financial Abuse Specialist Team) of King County WA., Work with King County Attorney General’s Office and King County Sheriff’s Office. • Member of ACFE, AICPA, ASWA, and WSCPA. • WSCPA – Member of Subcommittee on AICPA’s Discussion Memorandum: “Forensic Services, Audits, and Corporate Governance: Bridging the Gap”. • 2004-2005 Society of Student Accountants, Board Member and Web Site Coordinator. • 2004 & 2005 AARP/TaxAid Volunteer Participant. • Traveled internationally to Canada, England, Scotland, Ireland, France, Spain, Italy, Lebanon and Hong Kong. • Toastmasters.