Customer Service Representative

Posted on: 2006-01-01

9617 Avenue L Brooklyn, NY. 11236. Phone (917) 753-4153 [email protected] Andrene Brown Objective To obtain a position that will allow me to provide excellent customer service and communication skills. Education [2004 -2005] John Jay College New York, NY. BS/MS in Legal Studies Anticipated Graduation Date May 2007 Professional experience [11/2004 -5/2005 ] Elshadai Productions Bronx, New York. Stage Manager Made sure the cast and crew were ready and available for productions. Made sure the stage was properly set up and ready for show time. Made sure all the needs for the production of the play were met. [4/2004 -10/2004] Century 21 Department Store New York, NY. Register Complex Supervisor Supervise the register complex and the cashiers. Made sure all the customers' needs are met and their cash out experience is stress free. Schedule crewmembers' lunches and breaks. Made sure the money was safely taken safely to the money room by doing skims and drops. [1/2003 -9/2004] Initial Security Inc. New York, NY. Security Officer Made sure the premises were secured for the employees and customers. Enforced safety regulation. [11/2001-12/2002] Yandoli Food Corp. Brooklyn, NY. 1st Assistant Manager In charge of crew scheduling such as crew availability, lunches and breaks. Inventory and ordering supplies. Made sure customers were receiving good customer service. In charge of CDC deposits, as well as skims and cash outs. Received an award for Rookie of the Year. Skills Microsoft Office,35 wpm, crew scheduling, extensive customer service and managerial experience, excellent communication skills, leadership abilities, reliable, flexible and a positive attitude Community activities Organized Fund raisers for Green Peace organization and also organized food drives for the homeless. Worked in soup kitchens for Calvary Church of God, and counseled students on how to become productive students in their schools. Reference: Furnished upon request.