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Patient Services Coordinator Senior/UKHC

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Patient Services Coordinator Senior/UKHC

University of Kentucky
40502 Lexington, Kentucky, United States
Posted 3 days ago

Job Description


University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
Job TitlePatient Services Coordinator Senior/UKHC
Requisition NumberRE54876
Working TitlePSC Sr - Med Specialities Clinic
Department NameM3500: AMBULATORY MEDICINE
Work LocationLexington, KY
Grade Level08
Salary Range$19.00-30.09/hour
Type of PositionStaff
Position Time Status Full-Time
Required Education

AA

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience

4 yrs

Required License/Registration/Certification
None
Physical Requirements
On occasion, may lift objects up to 50 lbs
Shift
Mostly weekdays, 8am-5pm. Other days and hours as needed.
Job Summary
The Patient Services Coordinator Senior will oversee patient flow and clinic operations in the Gastroenterology, Endocrinology and Nephrology clinics in the Department of Internal Medicine. Primary Responsibilities include: work with practice manager and physician team leader to achieve optimal teamwork and operational excellence, supervise, schedule and train staff, monitor and evaluate performance, and provide oversight of registration and scheduling functions.
This Patient Services Coordinator Senior position in Medicine Specialties oversees PRA and PSC staff, manages day to day operations in clinic and helps to monitor. Epic function relating to daily operations. This position also provides coverage of clerical and clinical staff positions, implements process improvements and strives for high customer satisfaction and quality care.
Skills / Knowledge / Abilities
MS office, Excel, EPIC
Does this position have supervisory responsibilities? Yes
Preferred Education/Experience
Associate’s degree or equivalent experience. Experience with medical front office tasks such as registration, scheduling, and customer service. Leadership or supervision experience is preferred but not required.
Deadline to Apply06/25/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Please choose the answer that best describes your years of paid, full-time employment experience working in a physician practice.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 5 years
    • More than 5 years
  • * Please choose the answer that best describes your paid, full-time employment experience with patient care coordination.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years
  • * Please choose the answer that best describes your paid employment experience in employee supervision.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years
  • * In the middle of the work day, two of your staff have suddenly become ill. Briefly describe how you would deal with this as their supervisor while maintaining good patient care.

    (Open Ended Question)


Applicant Documents
Required Documents
  • Resume
Optional Documents


    Equal employment opportunity, including veterans and individuals with disabilities.

    PI285389515

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