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Client Services Representative - Neurology - EHT

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Client Services Representative - Neurology - EHT

Atlanticare
08234 Egg Harbor Township, New Jersey, United States
Posted 3 weeks ago

Job Description


Client Services Representative - Neurology - EHT
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Job Description

As a Client Services Representative, you will play a vital role in our outpatient Neurology office. Your responsibilities will include managing patient appointments, assisting with insurance queries, and ensuring a smooth front desk experience. This role is perfect for an organized and dependable individual who thrives in a healthcare environment.

Responsibilities

  • Schedule patient appointments efficiently and accurately.
  • Assist patients with insurance-related inquiries and provide necessary information.
  • Enter patient data into the electronic health record system with attention to detail.
  • Greet patients and visitors with a friendly and professional attitude.
  • Answer incoming calls and direct them to the appropriate department or staff member.
  • Maintain a clean and organized front desk area.
  • Handle patient complaints and queries in a timely and empathetic manner.
  • Collaborate with the healthcare team to ensure smooth office operations.
  • Stay updated on office policies and procedures.
  • Perform other administrative tasks as assigned by the office manager.

Qualifications

  • High school diploma or equivalent; relevant certification is preferred.
  • Minimum 1 year of experience in a healthcare or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Proficiency in using Microsoft Office suite and electronic health record systems.
  • Ability to work independently and as part of a team.
  • Customer-oriented approach with a focus on providing exceptional service.
  • Attention to detail and accuracy in data entry.
  • Flexibility to adapt to changing work priorities.
  • Willingness to undergo training and professional development.
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  • Job Identification100370
  • Job CategoryAdministrative / Customer Service
  • Job ScheduleFull time
  • Job ShiftDay
  • Pay Range$17.50 - $25.17
  • Holidays RequiredNo
  • Weekends RequiredNo
  • Hrs Per Week37.5
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.

Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer


Equal employment opportunity, including veterans and individuals with disabilities.

PI286073136

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