Senior Personal Banker (2990)
Oconee State Bank
30096 Duluth, Georgia, United States
Posted 6 days ago
Job Description
Senior Personal Banker (2990)
Duluth, GA 30097
Description
RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):
- Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
- Manage customer bank accounts; including opening, closing and processing transactions
- Resolve any issues with banking services and accounts
- Refer clients to product experts as needed
- Reach out to potential customers to generate new business
- Perform administrative duties related to accounts
- Collaborate with other professionals to ensure high-quality customer service
- Handle customer needs by providing high level solutions to questions and concerns
- Make sound decisions based on our policies/procedures with a solid risk assessment
- Manage vault functions including buying and selling cash, placing shipment orders, preparing outgoing currency, and balancing the vault.
- Assist Financial Center Manager with compliance reporting
- Perform internal audits to ensure personal bankers are following policies related to cash drawers
MINIMUM YEARS OF EXPERIENCE:
- 2+ years of customer service experience
MINIMUM QUALIFICATIONS:
- Experience in sales or customer service field
- Excellent communication skills
- Customer-oriented approach to problem solving
PREFERRED QUALIFICATIONS:
- Knowledge of banking practices and regulations
- Cash handling experience
Qualifications
RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO):
- Advise customers on bank services for their needs (ex. Loans, credit cards, investment services)
- Manage customer bank accounts; including opening, closing and processing transactions
- Resolve any issues with banking services and accounts
- Refer clients to product experts as needed
- Reach out to potential customers to generate new business
- Perform administrative duties related to accounts
- Collaborate with other professionals to ensure high-quality customer service
- Handle customer needs by providing high level solutions to questions and concerns
- Make sound decisions based on our policies/procedures with a solid risk assessment
- Manage vault functions including buying and selling cash, placing shipment orders, preparing outgoing currency, and balancing the vault.
- Assist Financial Center Manager with compliance reporting
- Perform internal audits to ensure personal bankers are following policies related to cash drawers
MINIMUM YEARS OF EXPERIENCE:
- 2+ years of customer service experience
MINIMUM QUALIFICATIONS:
- Experience in sales or customer service field
- Excellent communication skills
- Customer-oriented approach to problem solving
PREFERRED QUALIFICATIONS:
- Knowledge of banking practices and regulations
- Cash handling experience
Equal employment opportunity, including veterans and individuals with disabilities.
PI284872228
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Job Details
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Company Oconee State Bank
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Address 30096 Duluth, Georgia, United States
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