SUMMARY: The Sales Operations Specialist, reporting to the Sales Operations Manager, collaborates closely with Sales, Operations, IT, Marketing, and Merchandising teams. This role focuses on enhancing sales effectiveness and productivity through various activities. Responsibilities include addressing sales and operational challenges, identifying process improvement opportunities through data analysis, and facilitating effective communication between sales and customers. Additionally, the role involves managing data and product content for customers and assisting in fulfilling custom data requirements for both new and existing customers.

Location: Smyrna, GA (Near Battery Center)

Work Hours: Mon-Fri 8:00am - 5:00pm

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

COMPETENCIES:

Analytical

Problem Solving

Organizational Skills

Attention to Detail

Communication

Customer Focus

Delivers Results

Interpersonal Skills

Professionalism

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Four-year college degree from an accredited institution. Merchandising, Sales, and or customer service experience in a business-to-business customer segment.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively, both verbally and in written form.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. Understanding of basic algebra.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to organize.

Computer Skills:

PC proficiency, including Excel, Word, and database software and e-mail. Knowledge of Access, SQL, and/or Filemaker Pro is helpful. Knowledge of Vlookup, Concatenate, and other Excel functions are a plus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the environment is moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to sit; use hands and fingers to handle or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

The employee is occasionally required to lift up to 10 pounds. The vision requirements include: close vision, distance vision, peripheral vision and ability to adjust focus.

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