Results-Oriented Human Resources Professional
Posted on: 2024-03-19
Executive Summary
Experienced and results-driven Human Resources Professional and Leader with over ten years of expertise in the field. Recognized for successfully fostering collaboration, driving recruitment initiatives strategically, mentoring and empowering teams to exceed organizational goals. Proven track record in collaborating with key stakeholders, streamlining processes, cross training and upskilling team members, and data-driven decision making and managing.
Education
NORTHWOOD UNIVERSITY, Midland, Michigan
Bachelor of Business Administration, Health Care Management, 2021. Graduated Cum Laude.
CERRITOS COLLEGE, Norwalk, California
Associate of Arts in Business Administration: Human Resource Management, 2018.
Core Competencies
? Relationship Building ? Full-Cycle Recruitment ? Recruitment Strategy & Execution
? Team Building and Mentoring ? Budget Administration ? HR Administration
? Employee Relations ? Reporting and Analytics, KPIs ? Labor, State, Federal Laws
? Employer Branding ? Performance Management ? Customer Service Focus
Professional Experience
OPTUM, El Segundo, California (06/2013-11/2023)
Manager, Talent Acquisition 06/2019-11/2023
Successfully managed talent acquisition operations, staff training and development, workflow coordination, short and long-term recruitment strategy development and deployment, relationship building with HR business partners and key stakeholders, staff performance monitoring and coaching, and handled a wide variety of special projects. Provided oversight to as many as 20 hourly and exempt staff, including recruiters and support staff supporting western US geography.
Selected Accomplishments and Initiatives:
? Maintained an engaged, high-performing team, which succeeded in challenging conditions.
? During tenure, team increased hires by 21.3% from 2019-2020, and 28.5% from 2020-2021, & reduced time to fill
? Utilized metrics and gap analysis of team and processes to successfully meet market demands, while remaining compliant with all state and federal guidelines.
? Managed team through new ATS rollout (Workday to Taleo transition) and large market integration in 2022, while increasing annual hires to over 2,200.
Supervisor, Temporary Staffing Unit 04/2018-05/2019
Managed daily temporary staffing unit operations, staff training and development, staff performance evaluation and coaching, ensured timely temp coverage deployment, new program and process development and implementation, management reporting, payroll processing, leave administration, onboarding including new hire paperwork and orientation, benefits inquiries, workers compensation claims, corrective action plans, terminations and other staffing leadership functions.
? Successfully managed full life-cycle of 300 employees from sourcing to termination/transfer.
? 85% conversion rate from temp to FT hires YoY.
? Remained updated and compliant on all labor, state and federal laws.
Senior Recruitment Consultant/Recruitment Coordinator 06/2013-04/2018
Managed the full recruitment cycle for 20-25 new hires per month, candidate pipeline management, attended community and educational career fairs, participated on advisory boards, processed background and reference checks, hosted new hire orientation, processed new hire paperwork, scheduled training, conducted performance reviews and coaching, performance managed, provided employee relations and investigations, processed payroll, leave of absence requests, workers compensation claims and replied to benefits inquiries, off boarded employees due to transferring, resignation, or terminations.
? Knowledgeable with Workday, ADP, People Net, and Kronos as HRIS and timekeeping systems.
? Collaborated with human resources, benefits, and training team to ensure quality new hire experience.
? Deployed 100 teammates to temp assignments monthly and managed their life-cycle.
UEI COLLEGE, Huntington Park, California
Career Services/Externship Coordinator 06/2011-06/2013
Responsible for managing career services and externship activities, establishing relationships with businesses and other organizations, referring qualified graduates to available job opportunities, hosting weekly career readiness workshops for current students and recent graduates, and meeting with employees to get program feedback.
? Career services unit served a large and diverse student population.
? Maintained an 80% placement rate, which exceeded expectations.
PLATT COLLEGE, Alhambra, California
Director of Career Services/Registrar/Student Accounts Officer/Administrative Assistant 09/2007-06/2011
Oversaw daily career services operations, staff training and supervision, workflow coordination, generating new employee job leads (via marketing strategies), processing payroll for all staff, maintaining and updating student and alumni files, student relations, and other management-related functions.
? Presided over a career services operation which met all organizational expectations.
? Maintained and updated over 1,000 student and alumni files, ensuring consistent document accuracy.
Professional Certifications
? Senior Professional in Human Resources (SPHR), HRCI
? Business Essentials Certificate, Cerritos College
? Licensed Talent Pipeline Advisor, Social Talent
? Licensed Project Recruiter, Social Talent
? Large Project or Ramp-Up-Hiring, Social Talent
Professional Training and Development
? Employment Law Series: Practical Labor Tips for HR Professionals in Non-Unionized Workplaces, Sexual Harassment Legal Updates, Remote Work Compliance Challenges, Leaves, Reasonable Accommodations and Complex Issues, Best Practices for Documenting Performance Management, Best Practices in Benefits Enrollment, AI, Biometrics, and Employee Surveillance.
? Diversity Recruiting and Sourcing, Recruiting Veterans, Interview Techniques, Social Media Hiring
? HR Strategy, Workforce Planning, Using Metrics to Drive Strategy, Pay Strategy, Running Company Onboarding