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Business Education Program Development Director

Posted on: 2018-04-24

Development Coordination & Strategy Executive

Training & Development | Turn-Around Campaigns | Audience Engagement

A visionary, innovative influencer with progressive expertise in developing client services and streamlining service deliveries through business operations skills that incorporate strategy development, cross-functional leadership, and superior communications; seeking to contribute in-depth operations and development expertise to an organization poised for growth and that recognizes hard work, diligence, and results!

Leverages broad entrepreneurial experience and an MBA throughout diverse environments to successfully deliver complex, multifaceted projects, improving service delivery throughout periods of rapid growth by incorporating operations leadership, strategy, and team development and direction.

Accomplished and creative professional with extensive experience building and cultivating critical relationships and serving as change agent to drive growth and support, generating revenue through hands-on campaign development, launch, and management.

Notable Contract Wins:

Mine Safety & Health Administration (MSHA) s Department of Labor s Columbia Gas s Peoples TWP EQT Gas s Duquesne Light s UPS s United Steel Workers Union s US Steel s ATI Flat Rolled Products s Allegheny Ludlum s NOVA Chemicals s Constructors Association of Western Pennsylvania (CAWP) s Westmoreland Electric Company s  The SAGE Group / APT College s Point Park University s Verizon

 

Strengths & Distinctions

 

  • Business Intelligence
  • Data Analysis
  • Opportunity Identification
  • Industry Trend Analysis
  • Client Services
  • Operations Management
  • Organizational Development
  • Market Segmentation 
  • Contract / Bid Proposals
  • Customized Training
  • Process Improvement
  • Conflict Resolution


Professional Experience

2007 to 2018: All-State Career School. West Mifflin, PA

Executive Director, Sales and Operations

Drive operational growth and community presence through well-rounded direction that includes sales, marketing, community relations, strategic partnering, alliance management, and extensive, engaging educational programs for a trade school supporting the commercial driving sector.

  • Collaborate with and coordinate marketing personnel to ensure unified campaigns, appropriate asset management, interdepartmental synergy, and long-term planning strategy success.
  • Assess industry projections to proactively identify training needs, creating customized training targeting disparate industries in trucking.

Mary Louisa Benny, MBA, page 2

 

  • Engage stakeholders from various leaders in shipping and trucking operations to formulate talent requirements, including Columbia, Duquesne Light, Mine Safety, Department of Labor, UPS, local unions, United Steel Workers Union, US Steel, ATI, Allegheny Ludlum, etc.
  • Researched and established program requirements, working closely with an assigned program instructor to present and sell programs to targeted customers.
  • Delivered full-scope program management that included enrollment, course management, and course modifications as needed.
    • Develop supporting materials that incorporates all aspects of operations, including but not limited to contract bidding, contract training, and specialized training agreements in keeping with industry standards and stakeholder expectations.
  • Consistently sell approximately 20 programs annually to generate $360K+/- in annual revenues.
  • Regularly engage customers throughout the training program to ensure each program meets the needs and expectations of client stakeholders.
  • Leverage sound business and financial acumen to lead and direct all facets of a company within a company.
  • Deliver vision, creativity, and sales expertise to develop advertising and marketing campaigns and collaterals to present and position courses for the industrial sales department.
    • Optimize sales opportunities by developing and launching Safety Training Seminars to prospective and existing business customers.
  • Lead and manage a top-performing team of 4 professionals, driving front- and back-office operations to ensure timely and accurate deliverables.
  • Recognized for expertise and commitment to success with Circle of Excellence membership.

 

Early Career Experiences:

Paralegal for Criminal Defense Attorney | Sainovich & Santicola, P.C. Beaver, PA

Inside Sales Manager | ISM-International Staple and Machinery. Butler, PA

Inside Sales Manager/ Logistics Manager, Customer Service Representative | JADCO, Inc. Harmony, PA

Inside Sales, Customer Service Representative | Butler Winding, Inc. Butler, PA

Education & Credentials

 

Master of Business Administration (M.B.A.) | Point Park University. Pittsburgh, PA

 

Bachelor of Science (B.S.), Business Management | Point Park University. Pittsburgh, PA

Magna Cum Laude

 

Professional Affiliations:

President, Pennsylvania Motor Truck Association Southwest Chapter 2012-2014

Coordinate outings and fundraising events while driving donor development and managing memberships.

Treasurer, Pennsylvania Motor Truck Association Southwest Chapter 2010-2012

Lexington Who’s Who Among Executives & Professionals, 1999-Present

National Honorary Society, ETA Chapter Alpha Chi, 1998-Present