Outreach and Event Driven within Healthcare Resume
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Resume:
EDUCATION
Columbus State Community College - Present
Associate of Applied Science- Business Management
Minor in Project Management
Worthington Kilbourne High School, Diploma
PROFESSIONAL TRAINING
HIPPA/OSHA/ BWC
Ohio Health-Customer service training award celebration with both Southwest and Disney
The Ohio State University- Leveraging Generational Differences in the Workplace, Microsoft Excel, Communication
PROFESSIONAL EXPERIENCE
United Health Care/Briova Rx June - Current
Intake Coordinator
- Verify Insurance
- Coordinate Start of Care for new patients- Medications, Delivery, Nursing in the home
- Communicate with providers, patients, and staff
- Opened a brand-new office from construction to go live
- Discuss both insurance and monetary requirements with both patients and physicians
Ohio Health May - June
Office Specialist – at Honda Marysville, Ohio
- Greeted patients arriving for pre-employment testing
- Schedule Urgent Care Appointments
- Report out Pre-employment Drug test results
The Ohio State University Medical Center October - May
Senior Level Pre-Certification Analyst – OSU East
- Handle a large number of pre-certification requests within multiple work queues.
- Communicate with providers, patients and insurance companies to determine needs for authorizations and denials
- Establish strong working relationships with insurance companies in order to obtain authorization in a timely fashion
- Offer training and continuing education for team members as required authorization guidelines evolved
The Ohio State University Medical Center October - October
Medical Secretary- Trauma, Critical Care and Burn
- Managed all academic and research activities for Dr. Daniel Eiferman
- Managed two Trauma Physicians’ direct clinical, academic, and surgical schedules.
- Worked on several large-scale fundraising projects within the Burn Center including: Blaze the Trail K, SFPE golf event, Axemen Golf outing, First Responder Trauma Cruise (CE Event)
- Outreach coordinator for the Burn Program within the City of Columbus- working directly with CFD, Neighborhood Pride, Local , Delaware County EMS, The Ohio State University Center for EMS, COSI, Water Fire, Burn Family Camp, tv Health and Fitness Expo, Medflight
- Managed to procure over $,. for the Burn Center in donations.
- Acted as liaison for all state and county inmate surgical cases for the division
The Ohio State University Medical Center October -October
Patient Revenue Cycle Specialist
- Greeted patients arriving for imaging tests and physician appointments.
- Scheduled patients for outpatient imaging tests and follow-up appointments
- Verified patient insurance coverage with carriers
- Supported eight physicians and five medical imaging schedules
Ohio Health February - October
Pre-Certifications, Pre-Registration- OHNC/ Workhealth/ PRVC, Patient Registration- Riverside Breast Health Center
- Coordinated outpatient procedures with three different hospitals and six different centers
- Was responsible for insurance pre-certification prior to procedure completion.
- Worked one-on-one with physicians’ offices to obtain and assist with pre-certifications for outpatient imaging and hospital outpatient procedures.
- Worked both independently and as part of a team in a high-stress and fast-paced work environment
- Responsible for verifying insurance with numerous companies
- Scheduled and completed Workers Compensation claims with the Bureau of Workers Compensation.
- Checked in patients for their imaging and outpatient procedures
- Worked closely with physicians’ offices to obtain scripts for outpatient procedures
- Registered patients for outpatient procedures
Baylor Family Medicine of Frisco August - December
Physician Office Representative
- Coordinated unit work flow
- Conveyed sensitive information to physicians and families in a timely manner
- Consulted with families to research and resolve issues and concerns
- Scheduled and confirmed appointments
- Provided financial counseling and support in an effort to increase revenue
- Facilitated patient check-in and checkout.
- Verified and collected insurance co-pay and deductibles for services rendered
- Completed all medical records requests
Habitat for Humanity- AmeriCorps October - August
Construction Superintendent and Support
- Supervised volunteers in all areas of the building process in Columbus, OH and Houston, Texas.
- Was responsible for maintaining and ordering supplies and providing warehouse inventory management
- Educated and trained within the Inmate Fellowship Initiative Program (IFI)
- Managed + large-scale building projects
- Worked with numerous demographics of volunteers throughout various projects
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