Experienced Managerial Administrative Assitant Resume
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Resume:
May
PROFESSIONAL PROFILE
ADMINISTRATION
· Actively seek new clients, perform respective consultations, create and manage proposals and contracts
· Manage the client booking process from implementation through completion
· Lead team of associates in on site day of job coordination for various service types
· Balance scheduling of multiple job sites on a day to day basis
· Manage vendor network of + businesses to provide client services, including materials, design services, staging, plumbing, electrical, air conditioning, and more.
· Clerical duties that include: filing all official documents in job folders, keeping main company email, checking and distribution of facsimile, filing of accounting paperwork, company mailings, office supply regulation and ordering.
· Preparation of letters for company Management
· Incoming call management and redirection
MANAGEMENT
· Implemented systems and procedures in managed department to improve efficiency and inventory control
· Management of monthly, weekly and daily sales goals
· Designed and maintained organization system for confidential client files
· Managed team of associates through developmental program inclusive of onsite training
· Planned multiple organization events at the same time while keeping with specification guidelines given by each associate
· Managed employees, prepared weekly schedule and processed human resource paperwork
· Interviewed and hired new associates and participated in their on boarding training procedures
· Composed and implemented company Marketing and Advertising plan in various types of media, including but not limited to print, online, social media
CUSTOMER SERVICE
· Resolved all customer service concerns
· Actively work with customers to ensure that all of their needs are taken care of with highest priority
· Fulfill replenishment of department inventory and assist customers with item location and usage
· Recognized areas of customer interaction process that were weak and built new procedures for guest satisfaction
· Knowledgeable training in multiple departments in organization to assist with all aspects of client inquiry and experience
WORK HISTORY
Administrative Assistant, Surfside Construction, Davie, FL
Jun – Jan
Volunteer Coaching Assistant, Pembroke Pines Charter High School, Pembroke Pines, FL
Feb – June
Elementary Education Volunteer, Pembroke Pines Charter Schools, Pembroke Pines, FL
Aug – Jun
Garden Center Department Manager, Walmart , Miramar, FL
Sep – Feb
Houseplant Department Manager, Franks Nursery & Crafts, Orlando, FL
Aug – Aug
SKILLS
Computer:
Skilled in Word document creation; Excel formula creation; interactive PowerPoint design; management of outlook email database and calendar. Knowledgeable in Blog Design as well as Facebook and Instagram for purposes of business promotion and marketing
Monetary Management:
Cashier and Key Holder experience for a combined years. Knowledgeable in transaction procedures and cash tendering, returned items procedures and holds the ability to train new incoming employees for this position. Collecting and depositing of daily cash profits after counting and logging all amounts.
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