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ACTIVITIES DIRECTOR FOR DISTRICT:
This is my Passion, planning group activities for -+ people from start to finish with a well organized agenda for: Site Selection, Budgeting, Program Development, Negotiation, Marketing and promotion, Travel arrangement, Food arrangement, menu planning, Guest programs, Reservation, Registration and Public relation. I also Monitored each activity of the event to ensure compliance with rules and regulations as well as age appropriate and any special needs were prepared for and available. I Planned and developed programs, Negotiated contracts with service suppliers like convention centers and speakers, Hired, trained, and supervised volunteers and support staff required for organizing and working the events.
PROFESSIONAL STRENGTHS:
Ability to negotiate and up sale to meet the clients needs as well as the maintain budget and goals
Goal oriented and ability to handle multiple tasks
Customer service managing front desk operations, processing sales ordering and stock.
Possess extensive administrative and customer service skills
Ability to maintain good relationship with customers
Possess excellent organization and management skills
PROFICIENT IN BASIC OPERATING SYSTEMS LIKE MICROSOFT WORD, EXCEL, POWERPOINT, OUTLOOK,
VISTA, INTERNET POSSES EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS ALONG WITH
PHONE ETIQUETTE
DUTIES AND ACCOMPLISHMENTS
Responsible for scheduling meetings for all employees; escorts visitors to staff members' offices, along with providing hospitality service arrangements as requested by staff. Compose and distribute inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality. Prepares and assembles media kits for marketing and public relations departments. Established and maintains electronic records management system for all incoming and outgoing correspondence. Organize, sort and assign mail distribution for all the employees. Following up/keeping a relationship with clients to further their needs. Fully Planned meeting, events, wedding and other activities. Made sure that all catering functions were in place and all material is available.
CALL CENTER RESERVATIONS AND CUSTOMER CARE
Customer Care and Reservation for years: I handled - inbound calls regarding customer care, member services and making reservations. Applied highly organized, self-motivated traits to achieve aggressive weekly targets set by department. I maintained a high energy level, a can-do attitude along with a track record of success in meeting customer needs in high-pressure situations. Putting customer service first in a prompt and courteous manner is my number one priority. I worked in a / operation and exceeded service standards consistently and achieved targets using up-selling techniques to maximize room rates and revenue
EDUCATION
Aug
National Camping School for Day Camp and Week Camps for Adult and Youth
June – Present Paris Junior College
April , TSBDE Texas Academy of General Dentistry Passed Jurisprudence, IC,
Radiology, Dental Assistant Registration
October - December H & R Block Tax Professionals
April – June Accredited Medical Continuing Education
Rockwall TX NCT Training Avg. , Total Hours September
Paris Junior College Basic Phlebotomy hour October
Paris Junior College Medical Terminology: A word Association Approach Week on-line
April State Board of Dental Examiners Radiology Certificate Exam passed
October State Board of Dental Examiners Nitrous Oxide Certified Exam passed