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General Manager Resume


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Resume:







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http://www.linkedin.com/pub/evelyn-caban///


 


Objective                     Obtain a challenging position that will utilize my proven   

                                         communication skills


 






 






Summary



  • Drives revenues challenging and inspiring self and peers to exceed expectations

  • Establishes stretch goals and will not settle for “sufficient” performance

  • Clarifies purpose and importance, stressing major points and following a logical sequence

  • Thinks out of the box and challenges the status quo; consistently seeks to identify how thinks could be improved

  • Acts as a catalyst for new or risky initiatives






Education


Masters Degree in Business Administration


Hodges University, Naples, FL.


Concentration in Marketing; graduated Cum Laude, recipient of the Local employer scholarship


 









 




B.S. Degree in Management

Hodges University, Naples, FL


Concentration in Executive Management; Dean’s list all semesters, graduated Magna laude


 


Pre-Nursing Courses completed

University of Washington, Seattle, WA


Anatomy and Physiology I & II, Human Development, Microbiology, Biology, General Chemistry, Statistics


 



 


 


 







 




 




 






Career History & Accomplishments




 




 


General Manager, Boston Market Inc.



  • Improved catering sales to % in months by knowledge  of the geographic assigned delivery market and introducing our  products and services business to business

  • Demonstrates success in creating and implementing local unit marketing campaigns

  • Proven track record of passionate customer service – ability to develop team and assistant managers and hourly shift managers to deliver legendary guest service experiences every day




-present






 




 


General Manager, Starbucks Coffee Company



  • Improved store sales by % and customer count by  % in months in a down economy

  • Reduced operational cost by %

  • out of beat budget sales by +%. Exceeded budget by .%




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Branch Sales Manager, Exit Charde Realty



  • Multi-million dollar achiever

  • Recruited over new sales agents in months

  • Implemented training curriculum for new agents

  • Increased market share by %


 


Central Staffing Coordinator, Naples Community Hospital

  • Established an incentive program for nurses to improve hospital staffing levels

  • Reduced turnover by %

  • Improved patient’s satisfaction by %


 


 


 


 




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Memberships, Training & Affiliations




 


 






 





  • Broker-Owner training in Toronto, Canada

  • Member of the National Association of REALTORS(NAR)

  • Graduate Real Estate Institute (GRI)-I completed

  • Member of the Naples Area Board of REALTORS(NABOR)

  • Member of the International Consortium of Real Estate Associations(ICREA)

  • Member of the Certified International Property Specialist Network (CIPS)

  • Increasing Human Effectiveness Certification

  • Certified Classroom Certification

  • Member of The National Association of Hispanic Real Estate Professionals (NAHREP) and Compliance Officer of the Board of Director


 


 


 






Other Skills        

  • Bilingual(English/Spanish)