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Seeking an entry-level support position in a non-profit organization
Over six months experience in a medical office setting. Worked with diverse populations of all cultural and socioeconomic backgrounds in a concise and professional manner. Mentoring at risk youth populations; providing life skills training and referrals. Populations include; the homeless, mentally challenged, substance abusers, domestic violence survivors, and children. Assisted seniors with day to day living; including running errands and light housework. Worked with administration and paraprofessionals to insure individual client’s goals. Excellent interpersonal, leadership, conflict resolution and advocacy skills.
WORK EXPERIENCE
- Essential skills in Microsoft Word and , knowledge of Medisoft (Medical Office Software)
- Composed and typed complex correspondence, including dictation from physicians
- Accurately coded insurance claim forms (CPT/IDC- Coding), submitted request to insurance companies, verified patients’ insurance, and billed patients for payment
- Knowledge of HIPPA guidelines and Privacy Act
- Scheduled appointments, ordered supplies, organized and filed charts, and other pertinent forms
- Assessed and interviewed patients entering nursing and rehabilitation facilities
- Recorded height, weight, vital signs, and Activities of Daily Living (ADL)
- Monitored clients with Alzheimer’s disease, schizophrenia, and other mental illnesses
- Organized recreational activities, walks, and light exercise for clients’ morale
- Prepared diabetic meals, monitored sugar levels, and vital signs for diabetic amputee patient
- Daily cleansing and fitting of prosthetics; prearranged and administered medication
- Assisted in patient’s physical therapy, including teaching amputee to walk with below knee prosthetics
- Scheduled nurses’, Physical Therapist, and other medical professionals’ in- home visits
- Monitored and reported patient’s mentality and overall progress to doctors
- Supervised abused, neglected and drug exposed children, and at-risk youth
- Scheduled daily routine, including educational curriculums and recreational activities
- Developed individualized practical treatment and care plans encouraging self-sufficiency
- Maintained all necessary records, including medication charts and behavioral patterns
- Assisted in group therapy and staff meetings to ensure well-rounded treatment plan
- Able to influence introverted/withdrawn people from melancholy with an optimistic approach
- Talented in detecting individuals’ behavioral/character by body language and speech
- Skilled in persuading reluctant people to reveal imperative information
- A natural advocator for patient’s rights and assisting others with passion and humanitarianism
- Ability to facilitate, assemble and lead groups for discussions
Facilitated resident board and community meetings in a fifty-six unit emergency and transitional housing facility for homeless families. Assisted secretary in composing announcements and agendas for meetings. Provided counseling, advocacy, conflict resolution, job and housing resources. Planned recreational and educational activities for residents. Liaison between residents and director/staff regarding tenants’ rights and concerns.
Berkeley Adult School, Berkeley, CA -
- Medical Administration
- Medical Terminology
- Business Communications
- Microsoft Word
East Bay Community Mediation, Berkeley, CA March
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VIP Nursing School, San Leandro, CA May
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