Software Trainer Resume

Posted on: 2008-10-22

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Resume:

Eva R. Milman
Rebonito Road NE, Albuquerque, NM
office:
e-mail:
Corporate, Legal Training and Consulting, Project Management
TECHNICAL EXPERIENCE:
Microsoft Office Suite (to )
Microsoft Access
Hummingbird
iManage
Worldox
Interwoven (FileSite, DeskSite, OffSite)
Softwise (Innova, Metadact)
Legal MacPac
Payne Group (Metadata Assistant, Numbering Assistant)
TimeKM
DTE Captivate
Sage Carpe Diem
InterAction
Deltaview
Microsystems (DocXtools, DocXchange)
iCreate
Universitysite (scheduling)
RoomTracker
pcAnywhere
Citrix (GoToMyPC, GoToWebinar)
WebEx
CompareRite FullAuthority
Corel
Quattro Pro
GroupWise
WordPerfect (to ver. )
Lotus
Lotus Notes
Visio
Adobe Acrobat
PDA (Blackberry, Treo/Palm)
Dental Mac
Medi Mac
FundMaster

EMPLOYMENT HISTORY:
Fall - Present Consultant, ERM Consulting
Independent consultant and trainer for PC and Mac based systems in the legal, banking, brokerage and medical industries.
Train clients in Windows, word processing, spreadsheet, graphics, database, medical, dental and fund-raising applications.
Develop, design, customize and implement courseware and training programs for classroom and individual settings.
Develop and maintain all course outlines.
Develop, and conduct training classes, presentations, lectures and seminars.
Conduct training in MS Office for administrators, help desk and IT staff.
Create and present training to trainers and help desk staff.
Conduct needs analysis for office systems.
Advise on hardware and software purchases, installation, system development and applications.
Provide support for all applications and backup support for hardware.
Resolve issues between IT, support staff.
Coordinate and provide Floor and Help Desk support.
Help resolve software and hardware problems.
Create and implement forms, templates, styles for all departments.

- Founding Trainer, Maroe Technology, Inc.
Provide software training and consulting for all levels of the Legal and corporate markets.
Act as Lead Trainer and client liaison.
Coordinate training for conversion to new products.
Responsible for personnel, consultants, and document specialists.
Conduct training in MS Office for administrators, help-desk personnel, IT staff and application development groups.
Design and customize courseware and documentation for all levels of classes.
Create and implement forms, templates, styles for all departments.

Senior Trainer/Project Lead, Perfect Access. Inc.
Provide software training and consulting to the Legal and corporate markets.
Coordinate consulting projects.
Act as client liaison.
Manage training staff.
Create and maintain staff schedules.
Create and present boot camps in new software.
Create, customize and maintain outlines for all classes to be presented.
Train trainers in all new features of software and classroom presentation.
Train and coordinate Help Desk staff.

OTHER EMPLOYMENT:
Adjunct Lecturer, Department of Anthropology, Hunter College, NY
Assist in teaching statistical analysis.

Research Assistant, Department of Anthropology, Hunter College, NY
Develop AIDS database using DBASEIII+. Train assistants in use of database.

Technical Advisor/College Assistant, Department of Anthropology
Train office staff in DOS, WordPerfect and DBASEIII+. Advise on hardware and software purchases. Install hardware and software.

Corporate Account Executive, The Computer Factory
Provide hardware and software sales and consulting services to large corporate accounts. Conduct needs analyses. Develop systems strategies and training programs.

Corporate Account Executive, CPT, Inc.
Sale of computer systems. Product demonstration. Design and implement special legal applications and training programs.

Account Executive, Matthew Bender & Co., Inc.
Prepare and conduct lectures and seminars of legal software systems. Consult on effective utilization of systems and applications. Sale of software systems to the legal market. Develop and implement marketing strategies.

Account Representative, Mead Data Central (Lexis/Nexis)
Develop, and conduct training classes, presentations, lectures and seminars. Develop, conduct and monitor individual and group training programs. Consult with corporate, legal and accounting executives regarding use of computers in research. Plan and implement marketing programs. Conduct new hire training.

Instructor, Manhattan Business School
Mathematics and Accounting instructor. Teach beginning and intermediate mathematics and accounting. Organize course material. Counsel students.

Chief Librarian, Burns, Summit et. al.
Reorganize department structure and staff responsibilities. Design procedures for automated library systems. Develop systems for centralized purchasing of information services. Organize department budget and control systems. Analyze, plan and supervise expansion of library facilities and services. Create and implement staff training programs. Research legal issues.

REPRESENTATIVE CLIENTS:
Cadwalader Wickersham & Taft; Cowles & Thompson; Debevoise & Plimpton; Fried, Frank, Harris, Shriver & Jacobson; Fulbright & Jaworski, LLP; Kirkland & Ellis, LLP; Milbank, Tweed; Paul, Weiss, Rifkind, Wharton & Garrison; Proskauer Rose LLP; Shearman & Sterling; Simpson Thacher & Bartlett; Skadden, Arps, Slate, Meagher & Flom; Stroock & Stroock & Lavan LLP; Sullivan & Cromwell LLP; Weil, Gotshal & Manges; White & Case.

EDUCATION:
BA Anthropology, Hunter College, CUNY
New York University, Data Processing and Systems Analysis Institute