Administrative support

Posted on: 2008-04-17

Sarah Gallahar

   [email protected]      707.477.8293

Tucson, AZ 85732

Summary of Qualifications

Able to effectively work within any organizational structure.

Ability to establish goals and meet objectives with minimal direction.

Strong verbal and written communication skills; experience supervising others.

15+ years managing offices and providing administrative support to management.

Excellent organizational and outstanding time management skills with multi-tasking ability.

Skills Summary

Computer:                                             •       PC or Mac: Microsoft Word, Excel, Outlook, Access; Lotus Notes, QuickBooks

Bookkeeping:                                      •       Responsible for accounts receivable including cash, check, or charges

                                                                •       Prepared monthly and yearly balance sheets

                                                                •       Made daily bank deposits and reconciled statements

                                                                •       Oversaw petty cash funds

                                                                •       Prepared corporate tax forms

Clerical:                                                 •       Logging mail and faxes; routing incoming calls; general typing support

                                                                •       Scheduled appointments, made follow-up calls, greeted and directed people

                                                                •       Created and maintained various filing systems and order entry systems

                                                                •       Created flyers and posters for events; scheduled classes for junior college

                                                                •       Distributing public service announcements and press releases to media

                                                                •       Posted job announcements on internet web sites

                                                                •       Ensured office supplies were stocked or ordered and all equipment operational

                                                                •      

Customer Service:                              •       Handled customer inquiries and orders by phone, fax, and mail

                                                                •       Reviewed contracts for product and price accuracy

                                                                •       Master scheduler for product through test and shipment

                                                                •       Supervisor of order department responsible for $18 million/month revenue

Management:                                       •       Hired, trained, and supervised up to eight employees; prepared schedules and reviews

                                                                •       Assisted HR with recruiting, new hire packets, payroll; scheduled volunteers

                                                                •       Oversaw facility operations, telephone system installations, renovations, and facility move

                                                                •       Compiled manuals for administrative procedures, quality assurance procedures, safety and security; proofread copy for publications and marketing collateral

                                                                •       Managed national trade shows, sales meetings, company picnics, and office retreats for executives; handled national and international travel for individuals and groups

                                                                •       Prepared board meeting packets; took minutes; transcribed and distributed minutes

                                                                •       Analyzed data and prepared complex confidential reports for management

                                                                •       Maintained employee files; prepared personnel action forms; planned and executed employee recognition award events

Prior Employers

Bookkeeper & Clerical:                              Dexcel, Inc. 1975; IDT 1979; Aether Systems, Inc. 2000;

                                                                        Santa Rosa Junior College 1994-2002; Symmorphix 2001

Customer Service:                                      Ball Computer 1981; Sony Broadcast 1982

Management:                                               Sony Microsystems Inc. 1987; Aether Systems 2000; Symmorphix 2001, two retail stores

Other Administrative:                                  Raychem Ultratech Division 1992; Harris CPD 1998

                                                                        Contract temporary positions for Kelly Services and Apple Employment 2006-2007

                                                                        Caregiver to Parents 2001- 2006

Education

University of San Francisco, B.S. Organizational Behavior

De Anza Junior College, A.A. Art History