LAN/Network Administrator Resume
Skills:
• Operating Systems: Microsoft Windows (., , , , ME, XP Professional, Server), MS-DOS, Mac OS (, X), Linux (Knoppix, SuSE, RedHat).
• Applications Include: Microsoft Office & , Microsoft Exchange Clients, OpenOffice Suite, Symantec Ghost, Altiris, Adobe Acrobat Professional , Dreamweaver MX , Visual Studio.NET, Computer Associates Unicenter Plus, VMware.
• Hardware: Intel-based Desktops & Mobile Computers, PowerPC-based Desktops & Mobile Computers, Wired and Wireless Networks.
• Protocols & Services: Active Directory, TCP/IP, Client/Server Domains, OSI Model and Protocols.
Work Experience:
Lead IT User Support Analyst, Information Services, Kent, OH: Oct. – Present
• Provides LAN and desktop support for the following departments within the College of Arts & Sciences: Biological Sciences, Biomedical Sciences, Chemistry, Physics, Water Resources Research Institute
• Daily duties include providing network security in compliance with FERPA, installing and supporting applications specific to the support area, repairing hardware, supporting departmental servers, managing Active Directory OUs pertaining to support area, implementing backup and recovery schema
• Manages Student Tech Staff for support area
Technical Support, Corestaff Technology Group, Milwaukee, WI: Sept. – Oct.
• Project: Rockwell Automation, Mayfield Heights, OH: Sept. – Oct.
• Contractor for CompuCom/Rockwell Automation
• Ran PC Refresh for Mayfield Heights branch via Altiris PCT.
• Kept databases up to date in MRO software
PC Support, University Relations and Development, Kent, OH: Sept. – Jun.
• Programmed databases for various applications using MS Access.
• Created Ghost images for the standard computing environment throughout the office.
• Developed instruction manuals for staff computing.
• Research for computer supplies for upper management and all staff such as printers, applications, accessories, etc.
Networking Consultant, ResNet Services, Kent, OH: Apr. – May
• Ensured smooth transition for , students new or returning to campus networking.
• Provided networking and technical support to students residing on campus.
Education:
• Bachelor of Science in Computer Technology, Minor in Mathematics, Kent State University, Kent, OH: May .
• Associate of Applied Business in Computer Technology, Kent State University, Kent, OH: May .
• Midshipman, United States Naval Academy, Annapolis, MD: Jun. – Jan. .
• Coursework includes: Computer Assembly & Configuration; Internetworking, Routing, and Switching (with Cisco emphasis); Network Setup & Configuration; and Object-Oriented Programming.
Certifications:
• Dell Warranty Parts Direct Technician: Aug.
• Apple Certified Support Professional . (in progress)
Interests/Other:
• Honorable Discharge: Apr. , U.S. Navy
• Inactive Confidential Clearance
• Bilingual: English, American Sign Language (ASL)
References: Available Upon Request
