Office Administrator/Legal Secretary Resume
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Professional Capabilities
· Performing customer service, notarizing legal documents, bookkeeping, appointment scheduling, filing, data entry, ten-key, word processing, transcription, inventory control, proofreading, facsimile, mail, Internet, and other miscellaneous duties.
· Proficient in the use of personal computers with Windows , , Windows XP, as well as Microsoft software, including Excel, Access, PowerPoint, MS Word, and Word Perfect.
· Excellent human relations and communications skills.
Work History
ERDMANN LAW OFFICE, Fairview Heights, IL, - to current
Office Administrator/Legal Secretary - Bookkeeping, inventory control, recommending system changes, appointment scheduling, creating new client files, filing, handling mail, writing checks, preparing quarterly tax reports, training new employees, facsimile duties, answering phones, drafting letters to clients, proofreading, transcription, notarizing legal documents, performing legal services at clients’ homes, preparing and drafting Wills, Power of Attorney forms, Deeds, and Subpoenas, preparing Annual Account Reports for clients, perform research projects for trials, etc.
THE SHAW GROUP, Belleville, IL, - to -
Customer Service Representative - Customer service, preparing detailed briefs, answering phones, preparing letters to clients, facsimile duties, contacting Offices of Hearings and Appeals for status updates, contacting Social Security Offices for updates and providing client information, contacting clients for updates, attending weekly trainings, etc.
THE LINCOLN HOME, Belleville, IL, - to -
Social Services Assistant/Receptionist/Volunteer – Performing social service duties, charting and recording patient/resident data on computer and file, answering calls and paging staff using multiple phone-lines, scheduling patient/resident transportation, counseling residents, handling and resolving complaints, assisting with meals, attending care-plan meetings, accompanying and supervising patient/residents during doctor and hospital visits, monitoring nursing aides, assisting residents with social activities, etc.
SOUTHWESTERN ILLINOIS COLLEGE, Belleville, IL, - to -
Registration Clerk – Register students on campus and via telephone registration, customer service, distribution of mail, filing, updating faculty and students with class information, training new employees, testing students, etc.
BOATMEN’S BANK, St. Louis, MO, - to -
Data Entry Operator – Performing data entry, ten-key, filing, customer service, distribution of mail, making multiples copies, sending and receiving fax, proofreading, attending monthly trainings, etc .
Education
Southern Illinois University of Carbondale, Scott Air Force Base, IL -/ -
Bachelor of Science in Workforce Education and Development
SouthWestern Illinois College, Belleville, IL
- Associate of Arts in Anthropology, graduated
- Certified Medical Assistant, Graduated
TCU Training Center, St. Louis, MO
- Certified Data Entry Operator, Graduated
Belleville Township High School East, Belleville, IL
- Graduated
References Upon Request
