administrative assistant Resume
PROFILE
Self-motivated and energetic; comfortable with handling a variety of responsibilities.
Proficient computer skills; including typing, Microsoft Word, Excel, and Internet Usage
Able to effectively interact with customers, coworkers and management.
PROFESSIONAL EXPERIENCE
Administrative Clerk
May to August Lancaster School District Lancaster, CA
Answered the telephone, acts as a receptionist, and assists students or the general public, giving and receiving information as required.
Typed letters, memoranda, or other routine material from oral directions, rough draft, copy, notes, or transcribing machine recordings. Maintained attendance records.
Received, sorted, and distributed incoming mail; processes outgoing mail.
Reservations / Guest Services Lancaster, CA
November to September Starwood Reservations
Processed guest reservations, registrations, payments, and departures.
Conducted courtesy calls within minutes after guest check-in.
Maintained and organized work area and clean model, lobby and Front Desk area daily.
Responded to all guest requests and follow through to assure satisfactory outcome and compliance.
Complied with all safety and security policies in accordance with Hotel standards.
Clerical Assistant
April to November Department of Human Services Lancaster, CA
Compiled, verified, typed, and filed medical records.
Operated computer to enter and retrieve data and type correspondence and reports.
Administrative Clerk (OA)
August to October Social Security Administration Los Angeles, CA
Provided information in person and/or over the telephone.
Determined the purpose of the visit and makes referral to the appropriate party.
Maintained records of visitors, inquiries and directories for other Agencies, particularly those having similar or related functions. Notified supervisor and other appropriate personnel of cancellations and no shows.
Typed a variety of documents such as reports, correspondence, decisions, etc into final form. Terminology typed is primarily legal in nature.
Sorted incoming mail and distributes accordingly. Prepared outgoing mail, including metering envelopes and taking mail to distribution point.
Medical Records Clerk
March to June Northwestern Memorial Hospital Chicago, IL
Checked patients in and out of the hospital.
Prepared a Medical Record for each patient. Updated medical information into the system
Pulled the records of all patients who have appointments and completes the out guide form.
Sorted all loose medical reports that arrive in the Department, files them into the appropriate chart according to the order of the chart procedure. Returned all properly completed records to the file.
EDUCATION
HS Diploma Dunbar Vocational High School Chicago, IL
