administrative assistant

Posted on: 2007-08-29

33B Gem Avenue Toms River New Jersey 08755 732 557-9207 [email protected] Donna B. Chapman Objective To obtain a position where my experience and training in office administration and working with the public will be a benefit to my employer. I look forward to working in a team-oriented environment where compassion, organization and communication and are the basis of our organizations work ethic. Qualifications Summary Skilled and dedicated Administrative Assistant with more than 30 years ex-perience providing thorough and skillful administrative support. • Dedicated and focused: able to prioritize and complete multiple tasks. • Independent and self-motivated professional with excellent research and writing skills. Works as a team member. • Adept at developing and maintaining administrative procedures that reduce redundancy, while improving accuracy and efficiency in daily operations. • Proven track record on accurately completing responsibilities within time constraints. • Proficient in Microsoft Office (Word, Outlook, Excel), Windows and Corel-WordPerfect. Aptitude for new specialized computer programs. Professional Experience 2/1997-4/ 2007 Congressman Christopher H. Smith Whiting, New Jersey Congressional Staff Assistant  Facilitated communication between constituents’ and Federal, State and Local Agencies, by written communication, computer or by telephone.  Analyzed constituents’ concerns to determine the most efficient way to obtain a prompt resolution to their difficulties.  Heavy data entry recording comments from constituents’ received daily via telephone calls, e-mails and visits.  Extensive computer internet investigation and problem solving concerning constituents requests for information dealing with Federal and State Agencies.  Gathered information for constituents concerning pending laws in the United States Congress. • Kept complete and accurate spreadsheets of elected officials in the 4th Congressional District, including Federal, State and Local Officials. • Maintained and managed inventory of office supplies and computer inven-tory. • Office administrator concerning the maintenance and updates of the office computers. • Arranged town meetings and one-on-ones on a bi-annual basis.  Represented the Congressman at various ceremonies and presentations when the Congressman could not attend. Employment History Bell Atlantic Future Vision Office Manager-Sales Assistant 5/1995-2/1997 Rhone-Poulenc Senior Clerk 8/1992-2/1994 References upon Request