to Contractor Sales Associate
Maintain sales per hour goal on a daily, weekly, and monthly basis. Product and project knowledge. Multi task. Maintain relationships with vendors and contractors. Material estimates, schedule deliveries, visit job sites. Delivered weekly management reports during supervisor LOA. Certified/Licensed to operate forklift, reach tuck and order picker. Resolve customer complaints and inquiries. Multiple deadlines. Team player. Department up keep including cleaning, reorganizing merchandise according to store plan-o-grams. Produce eye-catching signs for store promotions. Assist with Tool Rental and Front end when necessary. Computer and register systems. Involved in safety and community awareness programs.
July The Home Depot Cheektowaga, NY
to Tool Rental Associate
Maintain, demonstrate, project, and product knowledge of power tools. Utilize Tool Rental and register systems. Monthly assessment and training classes involving store or department specific knowledge. Handle customer complaints and inquiries in a calm and productive manner. Maintain customer and vendor relationships.
February HSBC Bank USA Buffalo, NY
to Items Processing Clerk III
Review local branch accounts for discrepancies and fraudulent transactions. Communicate with branch managers, supervisors, and branch team. Utilize calculating machines, various computer programs, multiple phone lines, fax, and coding machines. Basic math skills, common sense, bank code of ethics, and systems.
February Myles R. Firey & Co., Inc. Buffalo, NY
to Receptionist/Professional Sales Assistant
Assist the president of a third party insurance agency. Over looked life, disability, brokerage accounts and report status to the president of the company. Develop production reports for life, disability, pension, and mutual fund accounts. Distribute memos from the president. Communicator between the president of the company to clients and firms. AP/AR, various errands, application requests and status. MS Office certified. Reorganized the entire office for efficiency, including manuals for finding files, and letters on the computer. Installed MS Office on networked computers. Developed a computer database to track client and firm correspondence.
November Berlow Real Estate, Inc.
to Front Office Receptionist
Filled in as the front office receptionist on a temporary basis. Multiple phone lines, messaging, distribute mail, light dictation, and typing, prepare, and copy blue prints, run errands. Offered a full time position, however I already accepted another offer.
American Intercontinental University Online Hoffman Estates, IL
Associate Degree (Fall ), Business Administrations, GPA .
Accelerated online Associates degree program in Business Administration through an accredited online college.
Business Management, Math, Successful Writing, Statistics.
Very organized (nothing can be accomplished properly without organization), Intermediate – Advanced computer/internet knowledge, Open to developing and implementing new ideas, Art (studied graphic and advertising arts in high school), Customer service and resolution (as well as with co-workers), Extensive office experience in several fields: writing letters of correspondence, reports, articulate (phone and in person), management skills, great personality, honest, and reliable.
Family, drawing, research on the internet, going to school, goal of success, learning.