Medical Office Specialist

Posted on: 2006-08-17

LAKISA M. WILLIAMS 514 NE Stanton #4, Portland, Oregon 97212 Phone 503-799-7845 E-mail [email protected] OBJECTIVE: To obtain a position in the medical field that will allow me to utilize the professional medical office skills I acquired through extensive training, at Mt Hood Community College. Gaining such employment will allow growth in a motivating and positive career. SUMMARY OF QUALIFICATIONS: Windows XP Typing 60 WPM Telephone Etiquette Microsoft Office 2003 Medical Terminology Office Equipment Medisoft & Alta point CPT coding ICD-9 coding Medical Records Mgmt Medical Law ethics Patient scheduling Business Checking Patient billing Customer Service EMPLOYMENT HISTORY: Encompass Tele-services Portland, Oregon 02/05-08/05 Customer Service Representative  Answer Incoming calls, greet customers with respect  Restore service, temporarily suspend service  Take payments, change payment due dates.  Explain bills & charges, add new features  Remove or add new lines, change numbers Chastain Properties College Park, Georgia 07/04-08/04 Property Manager  Lease vacant units, show available units inform potential renters of current specials  Facilitate move in and move out inspections, make sure units are clean.  File eviction request to main office.  Handle resident complaints and collect rental payments.  File maintenance request, make sure repairs are complete  Record employee time sheets, turn in stamped time cards. EDUCATION: Health Careers Foundations Mt. Hood Community College 07/06 – 09/06 Intensive Healthcare foundation training included simulated medical office and computer applications training through a combination of classroom lecture and practical application. Health career training included: Medical Terminology; Medical Law, Ethics and Bioethics; Medical Insurance Billing using CPT & ICD-9 coding. Comprehensive coursework in a simulated medical environment included: Patient Appointment Scheduling; Patient Billing; Insurance Claims; Correspondence; Purchase Orders and Business Checking. PIVOT Job Corps GED 01/96-10/96 REFERENCES: Personal and professional available upon request