Posted on: 2006-07-10
Technical Sales Engineer & consultant, Dell Inc., May 2005 to May 2006 ● Managing the sales business of two teams composed of sixteen Sales subordinates in the Enterprise field , All storage, Network and Servers products and managing the enterprise business inside the Teams. ● Working on attaining yearly, quarterly, and monthly objectives total of 2 Million Euro of Sales per year, focusing mainly on the EMEA region. ● Follow on a day to day basis the servers/workstation/storage business to help closing the business. ●Give commercial and technical solutions to sales representatives in order to close the sales. ●Give technical information to sales rep on enterprise products, ●Look for information with the marketing department or COC ●Develop B To B business related to enterprise products ●Travel to EMEA countries for latest product launches and trainings Network system engineer consultant, MITRE GROUP INTERNATIONAL, Dec 2004 to March 2005, Rabat ● Network consulting and design working with COBIT Norms and ITIL system ● Scooping and planning: Project launch, current state assessment, future state assessment, gap Design, and plan development ● Network architecture, network convergence and design ● Evaluate risks and opportunities, sustain performance and implement solutions Junior Project Manager, LUMITEC SA., June-Sept 2002, and June to Sept 2004, Casablanca ● Web site research and update on local and international projects, inquiry on all possible opportunities in the Energy industry ● Plan and make financial sheets and prices on services and develop proposals particularly in the Electrical distribution and Telecom Industry ● Work support concerning installation and electrification of GSM sites ● Collaborate in the company accounting system, and following up with customers’ accounts Customer Service Experience and Internships ● Internship and Part-time position in food inventory company, Sysco food, dealt with computation system of different kind of products and beverages ● Full time position in sales at a local mobile sales store, Bethesda, MD, cell phone sales and marketing strategies to sign on users to contracts Education: MBA program: Currently working on a master s program simultaneously with my full time job Bachelor of Science in Computer Networking with honors, STRAYER University, Washington, DC, U.S.A, June 2003, GPA: 3.7/4.0, minor in Marketing Exchange Program at State University of New York, Computer Science Department, New York, May 2000 SKILLS Management Skills ● People management, coaching and monitoring performance ● Project management : Sales Objectives and Achieving Target numbers. Computer and IT Skills ● Network monitoring, TCP/IP, OSI layer ● LAN technologies, 10/100 Ethernet, token Ring, IP switching, WAN: ATM, 56K DDS, Analog/ Asynchronous ● Skills and knowledge necessary to install and configure Windows 2K Serve, create file, print, Web, and Terminal servers, managing system accounts and logs Customer Service Skills ● Developed great customer service skills during my sales experience interacting with different cultures and background ● Did respond positively to customers feedback, as well as managers evaluation Research and public speaking skills ● Conducted research on Dell business structure, how the business started with a little Capital, how it developed to a big computer sales company, How does the people of Dell pose a greater threat than competitors. Paper research that stated clearly Dell s perspective in the computer business. Presented my presentation to group of professionals ● Research and spoken presentation about the Impact of Globalizations on developing countries Languages Very Fluent in English, French and Arabic Personal strengths Team oriented, responsible, and great willingness to learn Travel Had been in Europe and United States, very comfortable dealing with different cultures and regions.