Patient Care Coordinator

Posted on: 2006-04-28

Denise Rochelle Smith 8091 Chapman Ave #19 Stanton CA, 90680 Msg (714) 258-6459 OBJECTIVE: To find a long-term position where I can prove my hard working ability and contribute to the growth of the organization while gradually increasing my responsibilities in the company. QUALIFICATIONS: · 11 years of customer service experience · 15 years of Human Service · Customer Service oriented · Possesses strong work ethic · Works well under pressure · Excellent problem-solving and interpersonal skills · Energetic and professional · Team player EMPLOYMENT HISTORY: Express Consolidation Independent Contractor Santa Ana, CA 4/2005-1/2006 · Helping consumers out of debt · Consolidating clients bill to one easy payment · Great customer service to all clients · Answering all inbound calls · Data entry all documents · Ability to operate a multi-line command center · General office duties: Faxing, filing, mail Beech Street Corporation Patient Care Coordinator Lake Forest, CA 7/1998-1/2004 · Working at customer care · Obtained claims status · Medical utilization management · Referrals status and numeric filing skills · Processing referrals · Assisted nurses and case managers · Created patients files with confidential medical information · Input clinical information · Public contact skills EDUCATION: Career Network Institute- Orange, CA Computerized Medical Billing & Office Administration - Diploma Tustin High School - Tustin, CA - Diploma