Image Consultant Resume
SUMMARY
Seasoned professional with strong sales, business development and customer relationship skills. Extensive experience in wholesale and retail sales. Consistent, accurate, dependable, self motivated, goal oriented and persistent in meeting objectives and customer satisfaction. Exceptional conceptual and creative approach to marketing and merchandising. Successful Sales Manager with team building and effective teamwork capability. Specific skills in:
* Business & Market Development * Product Management & Marketing * Territory Development
* Sales Support Management * Promotional Exhibits * Merchandising Trends
* Customer Service * Accounting Procedures * Logistics Service
EXPERIENCE
Hour Image Oct to present
Image Consultant
Enable others to discover how to always look their best in every situation.
Help others to develop the visual impact needed in order that they may realize their goals.
Refine an individual’s unique personal style.
Facilitate corporate seminars to instruct clients on how to use their own visual uniqueness.
Establish and maintain excellent relationships with clients.
Monitor fashion and merchandising trends to ensure my clients are always in style.
ROLLSOURCE, A Division of Georgia Pacific Dec to Oct
Inside Sales Representative
Territory consisted of the East coast regions of the United States and Canada. Major accounts included: Relizon, Standard Register, Wallace, Reynolds & Reynolds, UNISOURCE.
Facilitated sales and order fulfillment for roll manufacturing.
Monitored production to ensure fulfillment of customer specifications.
Interacted with production planning to determine inventory levels at outside warehouses based on customer forecast/sales history.
Managed customer orders utilizing SAP, NEON and EDI programs.
Provided competitive pricing information to customer while adhering to pricing policy.
Maintained the database management of the Bond Inventory programs.
Utilized EDI, ETRAC and NEON systems for tracking and scheduling.
Maintained internal compliance to procedures and programs.
Tamra A. Silvestre Page Two
GEORGIA PACIFIC Apr to Dec
Senior Customer Service Representative
Managed ACD calls concerning product inquiries on established grades, inventory and special makes.
Maintained direct communications with planners, mill, traffic department and sales to ensure complete customer satisfaction on availability, paper quality and shipment issues.
Managed weekly schedule tracking on mill run production.
Proactively solicited orders from existing customer base.
Coordinated resolution of invoice discrepancies with accounts receivable representative.
Implemented new procedures and assisted in training new employees.
TODAYS TEMPORARY Sep - Apr
Temporary Office Support
Primary responsibilities included front desk reception and switchboard operator.
Managed switchboards in excess of seventy-five phone lines, mail delivery, data entry and general word-processing.
Nominated for \\\"Temporary of the Year\\\" .
YES YES YES, INC. Feb - Sept
Office Manager/Inside Sales Representative
Inside Sales Representative for women\\\'s clothing lines: Joan Vass, Eileen Fisher, Democracy, Fitigues, New Frontier.
Promoted from data entry to office manager in months.
Managed office with revenues in excess of $ million.
Implemented processes and procedures for maintaining accurate records for orders, line information and credit reports for manufacturers, customers and sales representatives.
Facilitated daily data entry, telemarketing, order management and invoicing.
Coordinated special events related to trade shows.
Organized development of merchandising displays to creatively promote products to retailers.
ACCESSORIES SALES, INC. Feb - June
Store Manager/Wholesale and Retail Sales Representative
Represented women\\\'s fashion accessories (handbags, jewelry, shoes, cosmetics and fragrances): Gucci Handbags, Joan Collins Jewelry, Pier Giorgio Handbags, Viva of California, Aly Handbags, Atalla Handbags, Fendi Jewelry.
Opened and developed Southwestern territory; produced $, revenue in first year.
Increased sales by more than % in years through targeted store visits and trunk shows.
Traveled the southeast and worked major markets in Miami, Dallas, New York, Charlotte and Atlanta.
Established and maintained excellent relationships with major department and specialty store buyers.
Acted as liaison between manufacturers and buyers to assure timely and accurate merchandise delivery.
Monitored selling and merchandising trends to make knowledgeable decisions and optimize business profits.
