Citizenship and Immigration Service Assistant Resume
LINDA L. POLLARD
Wyoming Trail
Wyoming, Minnesota
(Home)
(Work)
CAREER OBJECTIVE
Seeking a position as a Support Operations Technician.
SUMMARY OF PROFESSIONAL SKILLS
Experienced in the writing of regulations, job guides, checklists and technical data for aircraft maintenance. LAN conversion team member for March ARB converted over computers to new Windows NT System. Highly proficient in Windows and MS DOS applications.
WORK EXPERIENCE
Department of Homeland Security – Immigration and Naturalization Service – Sep to Present $, per year hrs per week, GS-, Metro Drive Ste , Bloomington, MN Trudy Kenney
Citizenship and Immigration Service Assistant: Receive and process inquiries from immigration attorneys and applicants regarding applications for employment authorization cards, petitions for relatives and refugee and asylum status updates and citizenship applications.
Department of Treasury – Internal Revenue Service – Jul – Sep $, per year hrs per week, GS--, Earle Brown Dr, Brooklyn Center, MN Lori Carmichael
Group Secretary: Provided daily administrative and clerical tasks to the group manager and staff. These tasks included handling the daily mail, copying documentation, word processing, timekeeping and filing. Screened incoming mail and correspondence so that it was routed to the appropriate individuals. I was aware of my manager's calendar of assignments and appointments. Able to answer questions as to her availability at a given time. I had the knowledge of the organization, policies and goals of the manager. Because of this knowledge, I provided effective clerical and administrative assistance and direction to the manager's staff. Ensured that time records were accurate and complete. Made sure they were input into the system before the required deadlines and made changes if needed. Performed research on IDRS in order to close out cases from the examiners with the proper codes and paperwork. Requested controls for cases on ERCS and inputted daily time charged to the cases from the examiners. Approximately once a week, I traveled to the Midway (St Paul) Post of Duty to provide administrative support to the group manager and her staff.
United States Air Force Reserves (Air Reserve Technician) - Nov to Jun $, per year hrs per week, GS--, Graeber St, March ARB CA Grant Kiernan
Management Assistant: Served as the full time assistant to the unit commander. Managed, directed and coordinated the activities for the unit. Represented the commander between the unit and other agencies. Monitored all unit annual tour (two week) team deployments. Ensured Aerial Port Team Deployment Data was properly accomplished and forwarded to the appropriate active duty reserve coordinator. Was the point of contact for administrative actions concerning annual tours regarding training requirements, logistical support, and billeting and airlift coordination. Managed the unit orderly room and organized all administrative activities. Responsible for the preparation, maintenance and distribution of administrative reports and other correspondence. Published orders for annual, special, school and MPA tours of duty. Performed the function of Manday manager for the unit. Monitored the use of mandays for officers and enlisted personnel. Monitored the unit supply activities and served as the unit funds manager. Assisted and monitored the unit’s Status of Resources and Training Systems (SORTS). Was the unit’s Automated Data Processing Equipment monitor. Was responsible for the upkeep and maintenance of the computer equipment. Performed annual inventories. Assigned to the Wing’s Environmental Protection Working Group. Member of the Wing’s Search and Recovery Team.
California Air National Guard (Air Guard Technician) – Oct to Nov $. per hr hrs per week, GS--, S Tower Rd, Ontario, CA Dean Cunningham
Secretary (Typing): I was the principal clerical and administrative support technician for the Detachment Commander and Administration Superintendent. I was the focal point for the unit and received/directed visitors that needed to contact anyone on base. Operated the switchboard. As the operator, I screened all calls to determine who should receive them and handled all inquiries within my expertise. Reviewed all squadron regulations and forms for proper format and routed them to the appropriate offices. Typed a variety of material including military and non-military correspondence and reports, on the Sperry and Zenith computers. Provided information on routine and procedural matters that involved administration. Received all incoming and outgoing mail and insured that the mail was distributed to the appropriate sections. Maintained the correspondence files and functional library. I was the Customer Account Representative for the unit for ordering all publications and forms and performed annual spot checks on each account. I typed all orders using the Integrated Automated Orders System on the Zenith computer and made all travel arrangements. Maintained the attendance and leave records for all personnel. Trained personnel for upgrade to their and level and maintained their training records. Prepared and conducted training classes for administration.
California Air National Guard (Air Guard Technician) – Jun – Oct $. per hr hrs per week, GS--, rd CAMS/MAE, March AFB, CA Deborah Bryant
Clerk Typist: Established and administered policies, procedures and standards concerning Publications and Forms Management. Handled receptionist duties such as answering phones, taking messages, making appointments for the Commander and various other assigned receptionist duties. Typed Air Force letters, traffic messages, NCO appointment letters, security clearance and line badge requests, technician evaluation letters and Officer Effectiveness Reports. Distributed incoming and outgoing mail and correspondence. Received, dispensed, and redistributed incoming correspondence based upon knowledge of subfunctions supported. Assisted with the maintenance of subaccounts and their individual library set and form requisitioning, and did periodic inspections of their accounts. Keypunched maintenance documentation that recorded maintenance work completed on the UNIVAC keypunch machine and Sperry computer. Assisted the First Sergeant in the Weight Control Program and ensured that all documentation was up-to-date and kept in a secure place. Assisted with the Unit Career Advisory Program. Ensured packages were present when individual showed for an interview, assisted the commander with writing up statements made and called to see why the individual did not show and kept the commander informed.
United States Marine Corps - Jun to Jun $. per month + hrs per week TAVSC Station Training, MCAS Yuma, AZ GySgt Long
Training & Audiovisual Operations Specialist: My duties were to process new training aids, and inspect, clean and repair damaged films. Issued and received training aids and inspected training aids and audiovisual equipment for serviceability prior to issue and turn in. Operated mm film projectors, mm slide projectors, and overhead and opaque projectors. Helped set up and operate PA systems and sound slide systems. Maintained the library correspondence filing system. Prepared training aids for mailing or shipment. Manipulated and controlled the lighting and the volume of sound equipment within a classroom. Operated video playback units and monitors. Periodically performed and assisted in the preventive maintenance of all audiovisual equipment with the audiovisual repair technician. Trained new personnel in AV library duties and supported local command training program with the training aids required. Helped to conduct weekly classes on the use and operation of AV equipment. Did monthly reports to show total hours of broadcast for the month and year to date of units on base. Totaled number of equipment checked out by military and civilian personnel. Filled out work tabulation records for the month. Figured out and typed memo for total man-hours of support. Ordered and received equipment. Maintained requisition log book. Figured budget for coming fiscal year in order to requisition equipment. When my NCOIC was transferred, I was the acting NCOIC for months until a replacement came. When the replacement arrived, I showed him how our section worked and how we accomplished our jobs. From December to May , I was assigned to the Administration section as Admin Chief until a replacement came. My duties there included typing messages, correspondence and Fitness Reports. Prepared various reports, classroom schedules, coordinated administration functions within the department, and upgraded and improved the correspondence filing system in preparation of an upcoming Inspector General of the Marine Corps Inspection.
United States Marine Corps - Jul to Jul $. per month + hrs per week H&HS- MATSG- NAS Memphis, Millington TN GySgt Addis
Administration Specialist: Updated and maintained service record books for students and permanent personnel. Checked in/out students and permanent personnel. Ran the Pay and Orders section and trained new personnel in this area. Was responsible for typing BAQ, dependent applications forms and allotments. Picked up paychecks from disbursing and distributed them to the different sections on paydays. Sent messages requesting port calls for personnel going oversees and followed up on their status. Was transferred to another squadron and was assigned to the student record book section. I maintained approximately books. Ran the promotion section when the promotion clerk was not available. Typed morning reports on the status of students for Student Control. Assisted in the typing of record of emergency data cards for students when necessary.
EDUCATION
B.S., Criminal Justice, Kaplan University, Currently enrolled, graduating May , Dean's List August, November , February, August Terms, President's List May Term
A.A.S., Information Management, Community College of the Air Force,
A.S., Computer Science, Victor Valley College,
OJT Trainer/Supervisor Course –
Records Maintenance and Disposition Training –
Senior Noncommissioned Officer Academy –
Meritorious Mast – USMC , , ,
Letter of Appreciation – USMC ,
Letter of Appreciation – Calif Air National Guard
Microsoft Office : New Features for Users - , Intro to Information Systems -
PC Fundamentals: Components - , Information Technology: Intranets and the Internet – Purchase Card Training - , Programming Fundamentals: Getting Started -
Linux: Getting Started – Typing speed wpm. Member of Veterans of Foreign Wars, and American Legion
Member American Criminal Justice Association Lambda Alpha Epsilon
