Receptionist/Switchboard Operator Resume
MELINDA S. WALDEN-THOMPSON RESUME
Fallstaff Manor Apartments, Romaric Court, Apt F, Baltimore, MD
-Message
Career Objective: To secure a permanent full-time position-with your company that offers stability and maybe benefits. I am seeking the opportunity to utilize my training & skills to the benefit of my employer.
Education Background
July, - July, Baltimore City Community College High School Diploma (GED)
May, - June, Woodstock Training Academy Correctional Officer Certification
July, - February, Tesst College of Technology Networking (AA Degree)
Employment Background
Nationwide Auto World, Timonium, MD
Position: Receptionist/Tag & Title Clerk Dates: November, -Present
Duties: Answered multi-line phones transfer incoming calls, data entry of tag & tiles for new cars and other clerical duties-Permanent
Genco/Sears Distribution Center, Columbia, MD
Position: Shipping &Receiving Clerk/Administrative Assistant Dates: June, -November,
Duties: Answer multi-line phones data entry, administrative assistant, help supervise teammates,
worked in Microsoft-Word. Excel, Access and PowerPoint, etc.-Permanent
Neighbor Care Infusion & Home Medical Equipment Services, Annapolis Junction, MD
Position: Medical Switchboard Operator Dates: April, -April,
Duties: Answer multi-line phones, sort & distribute incoming & outgoing mail, and other duties-Temp
State of MD-DPSCS-MD Correctional institution for Women, Jessup, MD
Position: Correctional Officer Dates: June, -November,
Duties: Answer phones; supervise over inmates, greeted visitors, and other duties-Permanent
State of MD-DPSCS-Information Technology Communications Division, Baltimore, MD
Position: Data Entry Operator Dates: May, -May,
Duties: Answer phones; data entry fingerprint cards in CJIS and other duties-Permanent
CF BC & BS of MD, GBMC, John Hopkins Hospital, Dr. Blakely Dental Office, Baltimore, MD
Position: Medical/Dental Receptionist Dates: Different Dates
Duties: Answer multi-line phones, billing, filing, typing, and other duties-Temporary/Permanent
The Yost Legal Group &: Calvert Title, Baltimore, MD
Position: Legal Secretary Dates: March. -December,
Duties: Answer phones, greeted visitors & clients on phone and in person and other duties-Temporary
Absolutely Perfect Unisex Hair Salon, Randallstown, MD () N/A
Position: Salon Receptionist/Assistant Manager Dates: June, -March,
Duties: Answer multi-line phones, set appointment's for beauticians, manicurists & barbers,
ordered supplies, hired & terminated employees, worked in Word & Excel, etc.-Permanent
Annapolis Marriott Waterfront Hotel, Annapolis, MD
Position: Front Desk Agent/PBX Operator Dates: March, -February,
Duties: Answer phones (switchboard), worked in Excel and Word, front desk registration-Permanent
Loomis Fargo ATM Company, Columbia, MD
Position: Dispatching Supervisor/Customer Service Rep. Dates: September, -March,
Duties: Dispatch calls to tech to fix ATM machines nationwide, supervise over + employees, work
inbound/outbound call center, etc.- Permanent
