IT Client Systems Support Team Manager - The Metropolitan Water District of Southern California - Los Angeles, CA - EXPIRED
This is an archive of an expired job.
Job Information:
Company: The Metropolitan Water District of Southern California
The IT Client Systems Support Team Manager is responsible for managing all services related to the Information Technology (IT) desktop, laptop, and mobile devices. You will oversee the processes for deployment, maintenance, and support for all implemented hardware, software, and operating systems.
In this role you will: manage staff, budget, equipment, and other team resources; evaluate service and project requests/incidents and determine service workflows; and oversee systems-level administration, support, and change implementations. Your team will be responsible for evaluating and supporting client computing needs including the configuration, installation, and delivery of devices.
Your experience with a wide variety of IT service support areas in addition to your ability to manage and lead others in efforts to provide high quality customer service to all levels are critical to your success in this position.
This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification / job.
To view the full job description click here:IT Client Systems Support Team Manager
EMPLOYMENT STANDARDS MINIMUM QUALIFICATIONS
Education and Experience: Bachelor’s degree from an accredited college or university and eight years of increasingly responsible relevant experience, of which two years must have been in a project management, supervisory, or lead capacity; or an advanced degree from an accredited college or university and six years of increasingly responsible relevant experience, of which two years must have been in a project management, supervisory, or lead capacity.
Relevant Experience is defined as a combination of experience including all the following: hardware or software administration; budget; purchasing; and administration.
DESIRABLE QUALIFICATIONS
Certification on a major IT management framework (e.g. Control Objectives for Information and Related Technologies, Information Technology Infrastructure Library, Six Sigma); program certification or college degree in management and/or leadership.
CERTIFICATIONS, LICENSES, AND REGISTRATION REQUIREMENTS
License(s): Valid California Class C Driver’s License or equivalent (required at time of application) that allows you to drive during your employment.
Benefits:
• Competitive compensation
• Excellent medical, dental, life, vision plans.
• Deferred compensation in the form of a 401(k) plan (with matching contribution) and a 457 plan.
• Retirement benefits under the California Public Employees' Retirement System
• Tuition reimbursement
• Training and advancement opportunities
• Excellent working environment
• Public transportation reimbursements
• Hub of public transportation: rail, subway, buses, and taxis
• On-site fitness center
For more information on MWD benefits, please use the following link: Benefits Regular FT PT Employees (Represented)
ABOUT MWD
The Metropolitan Water District of Southern California is a consortium of 26 cities and water districts that provides drinking water to nearly 19 million people in Southern California. Metropolitan’s mission is to provide its service area with adequate and reliable supplies of high quality water to meet current and future needs in an environmentally and economically responsible way. Metropolitan’s facilities include the 242-mile Colorado River Aqueduct, five water treatment plants with a combined capacity of 2.3 billion gallons per day, nine surface water reservoirs, 800 miles of pipeline, and 16 hydroelectric power plants.
MWD is a Federal and State EO employer – Veterans/Disabled and other protected categories.
Application Filing Period: Closes at 4:30 pm PST on the date stated in the job announcement. However it may close prior to the filing end date if sufficient applications have been received. If sufficient applications have not been received, then the filing period end date may be extended.
Sponsorship: Applicants for employment with The Metropolitan Water District of Southern California must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (i.e., H1-B or other employment-based immigration case).
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