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Director of Knowledge Management - Lowenstein Sandler - Roseland, NJ

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Job Information:

Company: Lowenstein Sandler

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Who We Are:

Lowenstein Sandler is one of the most sophisticated law firms in the United States, with over 375 lawyers and 300 business services professionals serving clients from offices in New York, New Jersey, Palo Alto, Washington, DC, and Utah. Our primary administrative offices are located in Roseland, New Jersey, where we are consistently ranked among the best places to work in the state. We recruit candidates who seek a collaborative, entrepreneurial culture that prioritizes our clients, our colleagues, and the communities where we work and live. Committed to career development and to a diverse and inclusive workplace, the firm offers many programs and opportunities for personal and professional growth. We seek professionals for our business services group who share these values.

What You Will Do:

This position will sit in our Roseland, NJ office and currently offers a hybrid remote work opportunity.

Provide hands-on leadership to develop, execute and market knowledge management and innovation initiatives for the firm. Initiatives focus on increasing client value and include implementing processes and technologies to support competitive intelligence, expertise sharing and reuse, and market analysis; enhancing research services, case management, and expertise management; and integrating and presenting data from disparate systems as well as qualitative and quantitative research to support the activities of the department. Manage a staff of seven. This position works closely with Information Technology to implement technologies to support new initiatives as they relate to Knowledge and Research services.

Essential Job Requirements:

  • Strategic and operational leadership of Knowledge and Research Services Department, including oversight of research services, business intelligence, and knowledge management staff.
  • Work with attorneys to identify opportunities and innovative solutions around practice management, matter management, and overall process improvement. 
  • Work with IT to implement custom development solutions.
  • Work with attorneys and staff to develop and institutionalize best practices, including document templates/samples, case management methodologies, etc.
  • Identify and work with IT to pilot and implement new products and technologies that help attorneys deliver superb client value, including both legal research technologies and automation tools.
  • Ensure that attorneys and staff can easily find knowledge materials, past cases, and other attorneys with expertise that are relevant to pitching, staffing, and handling new cases.
  • Identify trends about clients and competitors and deliver insights to attorneys and other business functions.
  • Identify and act upon opportunities to improve attorney productivity and address business challenges.
  • Partner with practice and business units to ensure strategic alignment and success.
  • Develop metrics and standards to support ongoing refinement of knowledge management strategies and products.
  • Market services of the department to the firm and engender participation in knowledge management activities.

Skills, Knowledge, and Abilities:

  • The ideal candidate has a JD and at least 10 years of legal experience in knowledge management and/or as a practicing attorney.
  • Experience innovating processes and technologies to support business functions and strategies.
  • Experience with legal project management and/or case management.
  • Experience gathering requirements and developing and executing project plans.
  • Experience building portals, intranets, knowledge repositories, and productivity applications.
  • Experience managing and mentoring staff through change.
  • Excellent communication and presentation skills.
  • Entrepreneurial vision with proven implementation track-record.

Office Location: Roseland, NJ

Schedule: Full-time, Monday – Friday

Amount of Travel Required: 10%



Lowenstein Sandler LLP is requiring that all prospective employees present proof that they are fully-vaccinated against COVID-19, or seek a reasonable accommodation for religious or medical reasons, prior to their first day of employment.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required by employee. 

Lowenstein Sandler LLP is not accepting resumes from search firms for this position. Regardless of past practice, all resumes submitted by search firms are to be deemed the sole property of Lowenstein Sandler LLP, and no fee will be paid in the event the candidate is hired by Lowenstein Sandler LLP as a result of the referral.

Lowenstein Sandler LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Job Status:

This job is currently active.