Women's Job List

Benefits Coordinator - Stewart Back Office Financial Services - Chattanooga, TN

Apply On Employer's Website

Job Information:

Company: Stewart Back Office Financial Services


The Employee Benefit Specialist is a strategic member of the Human Resources team and provides knowledge and service for employee benefits, including health and welfare, retirement, and compliance.  Responsible for providing benefit support to managers and employees, this position will manage employee benefit plans for multiple divisions, identify and implement new benefit programs, identify opportunities for process improvement and ensure benefit program compliance.  Responsibilities include compliance and auditing, creating and improving procedures and processes, EDI, monthly billing, and benefits training.



(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this position, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.) 

  • Assist our internal and external customers with benefit questions, issues, and concerns and utilizing appropriate resources to implement a resolution. Investigate and report all issues that need escalation. 
  • Assist with the annual open enrollment processes for participants, including developing communication plans, creating OE materials, and HRIS/EDI set up (if needed).  
  • Assist in the implementation of benefits plan design changes and participate in special projects such as the consolidation of plans, consolidation of vendors, and implementation of new programs.
  • Assist with administration of the 401k plan, validate/resolve issues, assist with yearend testing and compliance.
  • Help monitor HIPAA compliance, training, and distribution of all benefits compliance documents, i.e., SPDs, Funding Notices, SARs, etc.
  • Monitor benefits on-line access for New Hires, Rehires, Life Events, and work with the HRIS team on any enrollment waiting period, benefit plan or rate changes
  • Reconcile all monthly benefit invoices and process for payment or funding as required.
  • Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost effective manner.
  • Ability to work on a Lipsey site or Lipsey Logistics customer location site while performing the essential functions of this position.
  • Uses, carries and answers their cell phone for business purposes as determined by the assigned job duties and the department head
  • Other duties as assigned.


A high school diploma or equivalent is required.  A bachelor’s degree in Human Resources, Business, I/O Psychology or other related degree preferred.  Three years or more progressively responsible professional experience in a human resources field such as benefits or compensation required.   Any combination of relevant education, training or experience sufficient to perform the essential duties of the job will be considered.  Equivalent years of experience are defined as one year of professional experience for each year of college requested.


Skill in HR activities; conducting compensation, benefit and market studies and preparing recommendations; analyzing and interpreting policies, laws, mandates, or any other governmental order; attention to detail; and process development;  using computers and related software applications; maintaining confidentiality; conducting interviews; communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Ability to analyze and formulate strategies based on industry and market, build strong relationships and establish strong interpersonal connections at all levels of the organization; use Microsoft Office Suites especially Excel; treat others with respect; conduct business, internally and externally with professionalism and tact; and establish rapport and trust at all levels within the organization; maintain confidentiality; focus on details and organization.


CEBS, PHR, SHRM, or any other relevant certification preferred



Stewart Back Office Services is an Equal Opportunity Employer.  Stewart Back Office Services does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.  All employment is decided on the basis of qualifications, merit, and business need.

Job Status:

This job is currently active.