Private Side and Conflicts Surveillance Officer - HSBC - New York, New York - EXPIRED
This is an archive of an expired job.
North America-United States-New York-New York
roles are responsible for the identification and management of undesired risk
activities including conduct risk and financial crime risk. They are
responsible for integrating prescribed and required forms of surveillance in
the business, complimentary to existing process/systems.
area of focus will be the implementation of the conduct surveillance and
analytics strategy across Business Line(s) in order to identify misconduct of
our staff and our counterparties.
holder will carry out activities which will include most of the below:
- Identify potential new forms
of staff or counterparty misconduct.
- Determine whether these
could be identified through the surveillance team’s current systems,
processes, people and the data sets surveilled.
- In liaison with the Change
Team, prioritise the development of the systems, processes, people and
data sets needed to (better) identify these new forms of misconduct for
their business/asset class.
- Input into and track the
development of these new surveillance capabilities.
- Deal with the alerts once
they have already been passed through a first (level one) filter by the
- Ensure that all alerts are
satisfactorily escalated and resolved.
- Provide support and guidance
for our expanding off-shoring function
- By looking across the alerts
(ie holistically) identify improvements the way in which alerts are
generated to improve the effectiveness and efficiency of the surveillance
- Carry out in investigations
requested by Regulators, senior management and the businesses/asset
classes into certain practices, businesses, individuals and events.
Escalate, as appropriate, any material findings or incidents of misconduct
highlighted by these investigations.
- Coordinate or produce
regular MI reports to key internal stakeholders including analysis of the
- Foster a close relationship
with key front office and support function stakeholders.
- Assist team members with the
implementation and roll-out of a new surveillance tools and models.
- Present surveillance output
at internal control and governance forums.
- Support the Surveillance
team in the resolution of audit and control findings
- Liaise with change
management and technology and aid surveillance in delivery.
- Analyse and explore multiple
data types in order to identify anomalies and patterns of risk
- Understand financial
products and HSBC’s business processes around these
- Work across various
technology platforms (surveillance, analytics, trading platforms, etc.)
- Provide subject matter
expertise to support and drive the expansion of the surveillance programs
covering Global Banking, Global Research, HSBC Securities Services, and Commercial
- Imperative escalation of
potential regulatory and internal misconduct breaches to Compliance Senior
- Improve overall
efficiency of the process and individual performance within the team.
- Influence the
behavior of the business and its support functions by acting as a
existing surveillance tools and models and contribute to the creation and
development of new models and detection tools.
- Perform ad-hoc
- Develop strong
relationships with the first line of defense (Front-office, Operations,
Product Control, Market Risk) and RC Advisory teams.
- Engage and
collaborate with the global Surveillance team.
- Deliver fair
outcomes for our customers and ensure own conduct maintains the orderly
and transparent operation of financial markets.
- Monitor and
ensure adherence to agreed performance levels.
- Draw on relationships to
deliver enhancements to the process and technology used by the surveillance
program covering Global Banking, Global Research, HBSC Securities Services
and Commercial Banking.
- Produce high quality
Management Information in order to facilitate meaningful and actionable
dialogue with stakeholders in a timely manner.
achievement of the HSBC vision, values, goals and culture in personal
behavior, actions and decision making.
- Take personal
responsibility for understanding and agreeing performance expectations,
completing the necessary mandatory training and developing the levels of
capability and competence needed to be effective in the role.
- Contribute to
team development, effectiveness and success by sharing knowledge and good
practice, working collaboratively with others to create a productive,
diverse and supportive working environment.
- Build and
maintain teams with effective inter-personal dynamics.
- Ability to act
proactively and multitask.
- Desire to pass
on skills for the good of the team and learn from the other team members.
- Self -
motivated, enthusiastic and proven rapid learning capability.
participate in team meetings, bringing solutions / suggestions /
recommendations to the table.
- Ability to work
unsupervised and efficiently prioritize.
interpersonal skills with the ability to communicate effectively with both
Compliance and Business Management.
Effectiveness & Control
- Suggest ideas
and contribute to implementing actions that will improve customer service,
quality or the way teams and individuals work together.
- Adhere to HSBC
policy, procedures and control requirements applicable to day-to-day
working, exceptional and project activities, and raise any concerns about
actual or potential issues promptly, in line with reporting and escalation
- Identify gaps in
process documentation and address these effectively.
- Maintain issues log
and track progress in a timely manner.
- Ability to work
in a methodical manner.
- Ability to
support decisions with sound reasoning.
- Ensure robust
and timely record keeping, evidencing monitoring activities undertaken and
- Maintain the HSBC
internal control standards including the timely implementation of internal
and external audit points, together with any issues raised by external
If you would like to notify the Diversity Recruitment team of your application or if you are simply interested in learning about opportunities at HSBC, please email [email protected]