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International Subsidiary Banking Associate Relationship Manager - HSBC - New York, New York - EXPIRED

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Job Information:

Company: HSBC

HSBC Logo North America-United States-New York-New York

International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the Corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a significant contributor of revenue to CMB and consists of a network of dedicated bankers across more than 50 countries managing over 35,000 subsidiary client relationships.  Operating in the world’s largest economy, ISB in the United States plays a critical role in the firm’s client coverage proposition.  The team is acutely focused on client acquisition, delivering sustainable solutions, and maintaining the highest level of global standards.


The International Subsidiary Associate Relationship Manager role assists Relationship Managers (RMs) in building relationships by identifying and meeting existing and prospective customer needs. This role is responsible for identifying product and service opportunities, carrying out customer research, financial and credit analysis and helping the RM prepare for customer meetings. Other fundamental parts of the role include co-ordination of credit applications or renewals and risk escalation management. In the absence of the RM, the role holder will act as the focal point for the relationship, products and services.


The tasks for this role may include some or all of the following:

  • Provide support to the Relationship Managers (RMs) to enable them to optimize the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers
  • Enable proactive client management by attending client meetings with Relationship Manager as necessary and acting as the first point of contact for customers on daily credit-related enquiries
  • Prepare appropriate analysis, proposals and presentations to prospective customers
  • Support the RM on day-to-day activities including client planning, pipeline management, coordination with product partners and ensuring data and call reports are accurately and timely updated
  • Undertake financial, credit and profitability analysis, and prepare the accounts remarks
  • Support the RM with third party liaison, including discussions with external lawyers
  • Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
  • Work closely with Service Delivery and co-ordinate the end-to-end credit process, review their deliverables and resolve issues
  • Monitor credit risk including concern lists and credit control reports, and analyze management information
  • Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response
  • Ensure consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimize business and reputational risks


  • Minimum of 5 years’ experience ideally in the Commercial Banking environment, with at least 2-3 years in a credit capacity
  • Proven track record working with commercial banking clients and an ability to anticipate clients’ needs and tailor service delivery to them
  • Proven record in decision making
  • Proven ability to work with a variety of levels including senior executives both internal and within client hierarchies
  • Bachelor’s degree 
  • Proven leadership skills including coaching, motivation and the ability to project/engender ownership of corporate goals in others
  • Strong communications skills to inspire others
  • Strong ‘team’ skills promoting an environment of co-operation and trust, overcoming resistance where encountered
  • Strong analytical and financial skills
  • Good prioritizing, organizational and time management abilities
  • Excellent verbal and written communications skills

If you would like to notify the Diversity Recruitment team of your application or if you are simply interested in learning about opportunities at HSBC, please email [email protected]