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Client Operations Analyst - HSBC - New Jersey, Jersey City


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Job Information:

Company: HSBC

HSBC Logo North America-United States-New Jersey-Jersey CityThe Client Operations Analyst will be responsible for supporting the client onboarding, associated parties onboarding, tax form collection, client static data processes within Issuer Services. The job includes performing of centralized functions including but not limited to client static data, internal reports, reconciliations, tax form validation, and screening.   The analyst will be required to work collaboratively across various client onboarding teams globally and locally to ensure timely turnaround to support tight deadline. 


Primary Responsibilities/Essential Functions:
  • System Administration for internal / external applications
  • Set up and maintain contacts in Global Wealth ES
  • Facilitate and organize client onboarding with KYCS, which includes screening and tax form validation requests
  • Coordinate and provide evidence support for internal control monitoring and audit requests
  • Determine and communicate daily collateral requirements for fiduciary deposits
  • Perform and distribute reconciliation reports, internal reports, and regulatory reports.
  • Ensure collaboration efforts and communication maintained with local and global teams
  • Work out of group mailbox including answering external/internal inquiries, management of mailbox, acting on all functional requests
  • Ad-hoc projects as assigned. 
Decision-Making Responsibility:
  • Interpret SEC Transfer Agency regulations and internal FIM policies to ensure desktop procedures are update in accordance to bank policy/guidance.
  • Analyze MI and actively contribute to risk management discussions
  • Assess and assist in identifying cost efficiency strategies
  • Ability to escalate issues timely, identify and drive solutions for gaps identified in performed functions, if any
Management of Risk 
  • Each employee must be aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.
  • Each employee must ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
  • Each employee must promote an environment that supports diversity and reflects the HSBC brand.
  • Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM.
Observation of Internal Controls 
  • Each employee must maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Any failures to comply with the above should be reflected in year end performance assessments.
  • Each employee must understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
  • Understands, follows and demonstrates compliance with all relevant internal and external rules regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and Compliance policy.
Primary Responsibilities/Essential Functions:

Job Status:

This job is currently active.