Sr IT Application Support Analyst (Manufacturing) (305907-570) - Benjamin Moore - Montvale, NJ - EXPIRED
This is an archive of an expired job.
Job Information:
Company: Benjamin Moore
Specific Information Technology responsibilities include but are not limited to the following: supporting day-to-day 7X24hr operation of manufacturing automation applications and systems; monitoring systems to ensure smooth operations adhering to standards and policies; maintaining application availability, documenting and implementing automated scripts and reports. Supporting users in the operation of various HMI applications.
Provide daily support with resolution of escalated tickets and act as liaison to manufacturing, engineering department, and IT infrastructure to ensure issues are resolved in timely manner
Provides on-going application support of plant automation systems, diagnose and solve software problems serving as a liaison between business department and software provider, including troubleshooting SCADA and HMI applications
Provide initial and ongoing training on designated system and software programs to colleagues
Provide project support by actively engaging in assigned tasks to ensure timely completion
Coordinate with application provider to successfully deploy software releases for testing and production environments while adhering to accepted system development lifecycles
Strong troubleshooting and problem solving skills required, ability to work individually or within a group
Strong knowledge of GE Cimplicity, Rockwell Automation, or Wonderware / Inbatch recipe and other automations applications
Test new software and make solutions recommendations to manufacturing and IT management.
Coordinate and maintain software patch levels including testing up to and including UAT and FAT (Factory Acceptance Testing)
Oversees all application maintenance and upgrades to manufacturing systems
Experience in WAN, LAN, wireless based computing environments. Demonstrated knowledge and ability to support an industrial plant automation environment
Strong professional presence, good customer service skills and business acumen
Experienced in hardware and software solutions for hazardous classified environment systems in a manufacturing setting including design, testing and implementation
Strong technical documentation background required, including document management and version control
Ability to quickly receive and process information and make appropriate decisions
Ability to manage workload and multitask in a process manufacturing environment
Required Skills:
Required Experience
Bachelor’s degree in IT or 4 year equivalent work experience
Minimum of 5 years demonstrated experience in application support related to manufacturing automation
Knowledge of VM management configurations and virtual computing environments
Working database knowledge including the ability to update tables in (MSSQL, MySQL,)
Strong knowledge of all Microsoft Office/Windows applications, including Visio, Project, and SharePoint
Detailed understanding of operating systems related to industrial controls
Experienced in integration of enterprise applications
Knowledge of manufacturing automation processes and products strongly preferred
Experience in planning and execution of enterprise based plant automation networked solutions in the Information Technology field with the ability to design, install and maintain GE and/or Rockwell based automation systems in a manufacturing environment
Experience with programmable logic controllers (PLC) is a plus
ITIL foundation practices, certification is a plus
Excellent communication skills, both oral and written
Up to 20% travel may be required
We are an Equal Opportunity Employer F/M/D/V
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