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linda
US-Illinois-Rockford
Technician
To obtain employment utilizing my vast and varied skill set.
Linda J. Croke
1254 Short Ct. Apt 11 Rochelle , IL 61068 – lincro40@crokecomputersolutions.com - Tel: 815-826-0410
Personal Statement
Extensive experience with MS-DOS, Microsoft Windows 95, 98, ME, XP and Vista, Microsoft Word, Microsoft Excel, Microsoft Outlook, PC setup and installation, various peripherals, data entry, and file updating.
Experience with daily system-operations and a variety of customer service areas.
Maintain free advice web site www.crokecomputersolutions.com
Work Experience
ASCOG Lawton, Ok, 802 Main St. Duncan, Ok. 73534-1647 (August 1999 - November 2002)
Career/ Employment Counselor
• Manage a caseload of 100 clients. Caseload entailed current clients and clients who had completed their training.
• Spoke to large public groups pertaining to various programs and services which may be available to them.
• Provided individuals educational and vocational guidance.
• Administer tests to distinguish interests, aptitudes, abilities, and personal characteristics for vocational and educational planning.
• Utilized labor market data to assist clients make and carry out educational and vocation objectives.
• Provide employment services to individuals seeking employment or training.
• Assist clients with alternative funding (Pell, community grants) who could not afford higher educational costs.
• Served customers utilizing separate WIA programs such as; dislocated workers (TAA, NAFTA), adults, youth, and welfare to work.
• Clients were contacted periodically for follow-up information for 1 year.
• The Money Smart Program (FDIC) was utilized to educate the public about personal finance.
• Investigated and resolved computer software and hardware problems of co-workers.
• Provide network (NOVELL) support services to maintain, retain, and reconnect users to mainframe.
• Systems were analyzed to determine whether the problem is caused by hardware, such as, modem, printer, cables, or T100 line.
• Resolved Internet connection problems caused by security tools, and or re-installed software when software became corrupt.
* Windows 95, and 98, ME, Windows Xp
* Microsoft Office 2003 Includes Excel, PowerPoint
* Microsoft Works
* WordPerfect 11
* Microsoft Outlook and Express
* Novell 3, 4
ROE Ogle And Lee County, Oregon, IL
Substitute Teacher, self employed (August 2005 - Present)
• Provide services to school districts requiring a teacher to fill in for absent teacher.
• Instruction in all subject matter including but not limited to physical education, computers, math, science, English, etc. and grade levels.
• Assist students in searching internet to obtain specific information using filtering tools.
• Provide specialized one on one instruction for special education students.
• Provided conflict resolution when needed.
• Supervised student teachers.
ComputerAssistant 230 S. 500 W Suite 17, Salt Lake City, Utah 84101 (October 2007 -Present)
Technician
• Perform on site repair of computers and components.
• Replace existing hardware
• Re-install software
• Provided specialized system analysis
Barrister 835-B Pride Hammond, LA 70401 (April 2008 -Present)
Technician
• Perform on site repair of computers and components.
• Replace existing hardware
• Re-install software
• Provided specialized system analysis
Pomeroy 1020 Petersburg Road, Hebron, Kentucky 41048 ( July 2008 -Present)
Technician
• Perform on site repair of computers and components.
• Replace existing hardware
• Re-install software
• Provided specialized system analysis
Education
Bachelor of Science: Technology (CIS), 1998 - Cameron University, 2800 West Gore Blvd Lawton, Oklahoma 73505
Primary focus in Database development and the following Programming languages:
Cobol
Rpg
Watscom SQL
C++
Microsoft Visual Basic
Associates in Data Processing, 1997 - Cameron University, 2800 West Gore Blvd Lawton, Ok 73505
• Data Processing, Computer Programming Languages
High School Diploma, 1981 - Hanau American High, Germany
• Diploma Obtained
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