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Linda J. Croke
1254 Short Ct. Apt 11 Rochelle , IL 61068 Address Hidden - Tel: Number Hidden
Personal Statement
Extensive experience with MS-DOS, Microsoft Windows 95, 98, ME, XP and Vista, Microsoft Word, Microsoft Excel, Microsoft Outlook, PC setup and installation, various peripherals, data entry, and file updating.
Experience with daily system-operations and a variety of customer service areas.
Maintain free advice web site
Work Experience

ASCOG Lawton, Ok, 802 Main St. Duncan, Ok. Number Hidden (August 1999 - November 2002)
Career/ Employment Counselor
Manage a caseload of 100 clients. Caseload entailed current clients and clients who had completed their training.
Spoke to large public groups pertaining to various programs and services which may be available to them.
Provided individuals educational and vocational guidance.
Administer tests to distinguish interests, aptitudes, abilities, and personal characteristics for vocational and educational planning.
Utilized labor market data to assist clients make and carry out educational and vocation objectives.
Provide employment services to individuals seeking employment or training.
Assist clients with alternative funding (Pell, community grants) who could not afford higher educational costs.
Served customers utilizing separate WIA programs such as; dislocated workers (TAA, NAFTA), adults, youth, and welfare to work.
Clients were contacted periodically for follow-up information for 1 year.
The Money Smart Program (FDIC) was utilized to educate the public about personal finance.
Investigated and resolved computer software and hardware problems of co-workers.
Provide network (NOVELL) support services to maintain, retain, and reconnect users to mainframe.
Systems were analyzed to determine whether the problem is caused by hardware, such as, modem, printer, cables, or T100 line.
Resolved Internet connection problems caused by security tools, and or re-installed software when software became corrupt.

* Windows 95, and 98, ME, Windows Xp
* Microsoft Office 2003 Includes Excel, PowerPoint
* Microsoft Works
* WordPerfect 11
* Microsoft Outlook and Express
* Novell 3, 4
ROE Ogle And Lee County, Oregon, IL
Substitute Teacher, self employed (August 2005 - Present)

Provide services to school districts requiring a teacher to fill in for absent teacher.
Instruction in all subject matter including but not limited to physical education, computers, math, science, English, etc. and grade levels.
Assist students in searching internet to obtain specific information using filtering tools.
Provide specialized one on one instruction for special education students.
Provided conflict resolution when needed.
Supervised student teachers.

ComputerAssistant 230 S. 500 W Suite 17, Salt Lake City, Utah 84101 (October 2007 -Present)
Perform on site repair of computers and components.
Replace existing hardware
Re-install software
Provided specialized system analysis

Barrister 835-B Pride Hammond, LA 70401 (April 2008 -Present)
Perform on site repair of computers and components.
Replace existing hardware
Re-install software
Provided specialized system analysis

Pomeroy 1020 Petersburg Road, Hebron, Kentucky 41048 ( July 2008 -Present)
Perform on site repair of computers and components.
Replace existing hardware
Re-install software
Provided specialized system analysis

Bachelor of Science: Technology (CIS), 1998 - Cameron University, 2800 West Gore Blvd Lawton, Oklahoma 73505
Primary focus in Database development and the following Programming languages:
 Cobol
 Rpg
 Watscom SQL
 C++
 Microsoft Visual Basic
Associates in Data Processing, 1997 - Cameron University, 2800 West Gore Blvd Lawton, Ok 73505
Data Processing, Computer Programming Languages
High School Diploma, 1981 - Hanau American High, Germany
Diploma Obtained

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