CSR Resume

Posted on: 2008-06-18

LOG IN OR REGISTER TO CONTACT ME

This button will open the login/register page in a new tab. After logging in, come back to this page and refresh your browser.

Resume:

Objective

My goal is to gain a permanent full-time position with your company to enhance my customer service skills and pursue long-term career goals.

Experience

January -Currently Your Choice Towing
Customer Service
My duties are to answer incoming calls, taking very detailed messages and directions, dispatching drivers, filing, typing, billing, ordering office supplies, basic accounting, and providing excellent customer service.

November - February North American Title Loans
Customer Service Representative
My duties included answering inbound calls from customers to answer any questions about their accounts, making collection calls on delinquent accounts, processing loans, creating and cashing checks, filing, typing, basic accounting, handling deposits, appraising vehicles, ordering office supplies, and providing excellent customer service.

January - June Family Services Center
Customer Service Representative
My duties included answering inbound calls, assisting clients filling out applications, filing, ordering office supplies, all other administrative duties, and providing excellent customer service.

April - June Teleperformance
Helpdesk Agent
My duties included answering inbound calls in a very high volume call center, troubleshooting AT&T customers with dsl and internet connection issues, and providing excellent customer service.

November - January & February - April Kelly Services Customer Service Representative
My duties included answering inbound calls in a high volume call center, researching insurance information for Medicare beneficiaries, comparing and enrolling beneficiaries into prescription drug plans, and providing excellent customer service.

February - February Midland’s Live Magazine Administrative Assistant
My duties included answering phones, typing, ordering office supplies, filing, basic accounting, quoting ad prices, handling all other administrative duties, and providing great customer service.

Education
October = Currently Midland’s Technical College Major- Accounting

August = May Brookland- Cayce High School High School Diploma

References
Available upon request.