Women's Job List

SUPERVISOR Resume


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Resume:


Administrative & Office Automation
Answer multiple phone lines, schedule appointments and make travel arrangements. Assist in criminal background checks for issuance of ID badges for entry onto military facility. Perform data entry duties as well as typing correspondence, reports and memos. Track and monitor problems to ensure timely resolution and escalate when necessary. Perform various technical tasks such as installation, setup and troubleshooting of Windows and also configuration and setup of email clients to include Outlook Express and Outlook .
Supervisory - Supervise team of three employees during peak hours. Maintained daily calendar for employees, distribute mail, and maintained multiple filing and faxing systems for tracking of personnel leave forms. Screen and return phone calls and emails on behalf of supervisor. Prepared status reports for a division with over employees.
Training - Instructed other employees in proper administrative support, showing them how to interact effectively with staff and customers at all levels. Planned and organize the training schedules for employees.

Customer Service & Support
Assist supervisor in high-volume call center. Troubleshoot, assist, and answer customer account inquiries. Provide specific information on products and services. Process product and service orders. Control inventory, schedule conferences and train new employees in billing procedures. Provide quality control of billing procedures.

Sales and Procurement Administration
Verified customer accounts. Updated product schedules. Answered inquiries from account managers and customers. Entered purchase order data. Controlled inventory of merchandise. Updated transaction records. Reported daily to manager and customers orally and in writing regarding incoming order status. Consistently met deadlines.
Office Automation Clerk, Northrop Grumman, Bolling AFB, DC - Present
Customer Service Representative, Petro Oil Company, Forestville, MD – /
Sales Coordinator, U.S. Business Interiors, Largo, MD – /
Procurement Assistant Administrator, Sears Warehouse, Augusta GA –
Customer Service Administrator, Adelphia Business Solutions, McLean, VA – /
Customer Service Representative, AAA-MidAtlantic Inc, Chantilly, VA-
Supervisor, Wells Fargo Guard Services, Annandale, VA- /