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Audiovisual Tech / VTC Specialist Resume


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VideoConference Specialist / Audiovisual Services


Strong foundation in video teleconferencing, conference room setup, audiovisual services, digital imaging, photography and computer applications; complemented by knowledge of the need for customer-focused service.


Audiovisual Technician, Abacus Technology, Kennedy Space Center, Oct - Present

Video Teleconferencing Specialist, InDyne, Inc., Kennedy Space Center, Jun – Oct

Video Teleconferencing Coordinator, Ki, LCC, Patrick AFB, FL, Apr – Jun

Video Teleconferencing Specialist, InDyne, Inc., Kennedy Space Center, Jul – Apr

Lead Photographer and Video Teleconferencing Coordinator, Dwain Fletcher Co. and Akima Corporation (Visual Information Services Contractor) Patrick AFB, FL, March – July

Visual Information Services Superintendent, Command Conference Room / Photographer/ Lab Technician / Air Force Technical Applications Center, Patrick AFB, FL, (phone hidden)



  • Operate Videoconference and Collaborative Conference facilities at Kennedy Space Center in support of Shuttle Mission Activities, Executive and Administrative staff

  • Setup microphones in large conference facilities, establish videoconference, test equipment, facilitate and technically troubleshoot conferences in progress

  • Set-up and configure mobile videoconferencing equipment and test with the Network provider and other locations to ensure compatibly

  • Experience with PolyCom Codecs, Creston and AMX Controller systems, and KIV- and KG- Encryption systems and familiar with Videoconferencing protocols

  • Operate multi-point PictureTel Montage videoconference bridge

  • Maintain Audiovisual equipment loan center including laptops, projectors, monitors, DVD/VHS players.  Assist customers with operation of equipment or setup

  • Based on customer requests, gather requirements, coordinate and schedule ISDN and IP conferences  with NASA facilities, Contractors, Universities, DISA and the Network provider utilizing a NASA wide, online scheduling system

  • Dialup audio or videoconference circuit, verify audio and video quality with network operator

  • Operate multi sources including cameras, computers, video feeds and DVD or VHS playback

  • Work closely with Launch Integration Office to gather conference communications requirements, coordinate multi-site participation through ViTS counterparts, schedule communication resources across multiple contract interfaces, in addition to actual conducting of the ViTS conferences for Launch/Landing  Meetings

  • Record events when requested on DVD or VHS; duplicate tapes as required

  • Interface with all levels of NASA and Contractor management at KSC and distant locations

  • Run reports to provide a detailed daily work schedule, notify customers via email of videoconference room location and update local webpage

  • USAF Retired, previously held Top Secret/SCI clearance


Education / Training


B.A., Organizational Management, Warner Southern College

A.A.S., Audiovisual Production Services, Community College of the Air Force

CompTIA Network + Certified (May )

Certified Videoconferencing Engineer – CVE  (Nov )

Thirty-six credit hours in Networking A.S., Brevard Community College

PictureTel Bridge Training ()

Advanced Management Course, (Air Force Academy, distinguished graduate, )